Showing posts with label happy client letters. Show all posts
Showing posts with label happy client letters. Show all posts

Thursday, March 1, 2012

Amazing Wedding in Hawaii

My husband, Justin and I were married in Maui this past June.
Over 125 guests flew to the island for an amazing week of fun that
lead up to the ceremony.

As an event coordinator myself the details and planning was a breeze and I enjoyed every minute of it; however there were a few things that were just too difficult for me to plan or want to take the time to
plan.

We reached out to Caroline Gold who was a life saver! We had a Luau Night at the Grand Wailea, a boat/sunset cruise with the Pacific Whale
Foundation, and a scuba diving trip with Extended Horizons. Caroline booked these events for us, made sure we sat together as a group at the Luau and for the boat cruise - our group had our own boat! She paid attention to every small detail possible and even attended our boat cruise to make sure things ran smoothly. Guests were given her phone number and email to call to book these special nights on their own - they contacted Caroline and paid for their activities on their own, leaving Justin and I completely out of that part - it was so nice! Caroline emailed me weekly updates on who had paid and booked which helped Justin and I keep on top of our guests to whom had booked what.

Caroline went above and beyond with my group. If guests had to leave a message she got back to them right away. She also helped my guests with any activities they wanted to do that wasn’t a part of the group. She sent highlights to each guest about Maui and ensured them their trip to Maui was going to be amazing!

I received a call from a friend of mine a couple months ago (6 months
after the wedding) stating that Caroline had reached out to them to just chat and see how they were doing. Caroline isn’t just great at Customer Service she is a great friend too.

Justin and I were so blessed to work with Caroline on our group activities. All 125 guests are already asking when we can do it again!

A. Mayer
Bothell, Washington

Call our Vacation Specialists 1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Happy Client Hawaii Photos


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Our Amazing Caribbean Vacation

Faye -

Thank you so much for following up on our recent trip to the Turks and Caicos. We plan to write a review on trip advisor as well, however we just wanted to let you know that our trip was nothing short of AMAZING!

We realize this is not a normal destination for your company, and we actually found the deal and called and asked you guys to book it for us.

The entire trip was perfect, the only hiccup was on a day that we rented scooters to tour the Island. Let me tell you, I have not yet seen a better place to be stranded on an Island with a broken down scooter for an hour than Chalk Sound Round in Providentials, Turks and Caicos. I have been to Cancun, Jamaica, Hawaii, Cabo San Lucas, and I have never seen water so beautiful!

A. Gerstner
Dousman, WI

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Aloha 3-Islander Journey

Caroline -

Just wanted to say I had a great time on my Hawaii vacation to Oahu, Kauai and Maui-- thanks to you! I really don’t think I missed seeing anything, you were so great in helping me plan many wonderful adventures during my travels. Mama’s Fish House on Maui was unbelievable. What a great place Hawaii must be to live ! Thanks again,

M. Daly
St. Louis, MO

Call our Hawaii Specialists 1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Friday, January 20, 2012

Christmas in Fiji

Hi Faye

Sorry it has taken me so long to respond. We had the most wonderful time and the very best vacation we have ever had. I have been to the Hawaiian Islands over 25 times ( my son lives on Oahu) and have never experienced what Qamea and Fiji have to offer. From our first steps on Qamea until we left (Carol cried for 10 minutes as we were leaving) we were treated as family by all of the staff. The Fijian people are truly some of the most warmest and friendliest people on earth. I cannot say enough good things about the entire staff. “William”, the best bartender in the world, “Sugar” you never know if he is telling the truth, but he will make you laugh all day. “Mariah”, a wonderful woman who makes you feel at home!! Percy, Jon, Pio, Beba and Eddie, all wonderful people with a great sense of humor and truly care about you. The new managers, Edgar and Lorena are wonderful people who want to make sure everything is perfect for you. Tracy, the outgoing manager, hard working, and on top of everything. The Resort is in a perfect setting, the food is as good as it gets, the rooms are wonderful, the beach, the water, unbelievable!!! The new friends we made from around the world, Ben and Felicity and Joe and Elise.

I want to thank you for suggesting Qamea and organizing such a wonderful experience. We will be sure to contact you for our next adventure! Thank you!!

D. Webster
(Chino Hills, California)

Call us 1-800-588-3454 — 1-213-784-6133
click here to speak to us right now!
Request your Fiji Vacation or Honeymoon or email us at fijivacations@mccoytravel.com

Fab Fiji Getaway

Bula Bula, Mike

First of all, I had no idea you were booking us on a tour of pure awesomeness. Fiji was the highlight of our whole vacation. Worth every stinkin' penny. I didn't want to leave.

They treated us like absolute royalty at Likuliku. I will recommend your services and their accommodations to everyone I know. I understand we were their first Signature Guests as well, whatever that means. In any case, everything worked so smoothly (transfers, etc) and I can't thank you enough.

You're probably going to hear that we cancelled our free massages. I'm so sorry, we couldn't leave the weather/water even for one hour! I still have indentations from my snorkel mask.

It's been 10 years now but I don't remember having this type of experience in Bora Bora. Although Bora Bora was post card perfect aesthetically (as is Fiji), I never received this level of customer service and overall "wow". Am I crazy? And how would you compare the two?

Vinaka, Vinaka, Vinaka,

J. Miller
(Columbus, Ohio)

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1-800-588-3454
 — 1-213-784-6133
click here to speak to us right now!
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Maui Family Holiday

Thanks Caroline, for everything! I need to work on editing our pictures and I will be sure to send you some.

I always refer McCoy Travel whenever I can and speak very highly of you all.

L. Hannigan
(Tacoma, Washington)

Call our Hawaii Specialists 1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Big Island Family Vacation

Joanne -

Things have been busy since being home -- my apologies for the delay. We enjoyed our stay in Hawai'i very very much and hope to go back soon! I had a very positive experience with your company. The places you found for us (esp. the Aston Kona) were excellent, and when we had an issue with the Hilton Waikoloa, your staff was very responsive, even though it was Saturday and Christmas Eve to boot. Thanks again!

E. Bender
(Seattle, Washington)

Call us 1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Wednesday, December 21, 2011

Happy Bora Bora Adventure

Lori

Thank you for your assistance with an amazing Tahiti adventure. We will both be forever grateful!

Our trip was the experience of a lifetime! Our favorite moments were watching the sunrise and just being in the most beautiful place in the world. The people were happy and gracious, the accommodations exceptional, and the food, divine. We could not have asked for more.

Respectfully,

Mylo and John
(Victorville, California)

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866-369-7186
 — 213-784-6623
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Tuesday, November 29, 2011

Happy Hawaiian Island Vacation Customer

Aloha. Thank you to you and your staff for all the assistance you provided during our recent trip to Hawaii. A special thanks to Joanne and Annette for all their help and patience.

Our trip was great and we did not experience any problems. The only thing we did not really like was the Maui Banyan. After a couple of nights, Annette arranged for us to move over to the Grand Wailea, which we loved. We really enjoyed Wailea and the time we spent in Maui. It was our favorite part of the trip.

We also really like the Sheraton in Honolulu. Nice property with an excellent location. Loved the pool!

Thanks for everything and I will be contacting you to plan another trip for next spring/summer.

E. Murchison
Dallas, Texas

Call McCoy Custom Travel & Cruise for exclusive offers, discounts, and seasonal specials
1-800-256-4280
— 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Friday, November 4, 2011

Fantastic Fiji Vacation

Hiapo-

Thank you so much for designing such a beautiful trip. Wayaka met every single one of my expectations and was everything you claimed it would be!!! I appreciate from the bottom of my heart that you just didn’t “sell” me an expensive trip. Your honesty and integrity are hard to find and will keep us coming back.

The experience was excellent! From the moment we landed we were welcomed and felt the warmth of the Fijian people and the spirit of the island. They didn’t know the word “no”. Even if we asked a simple question “I don’t know” wasn’t an answer, they would find out. The food and drinks were over the top and the staff became very close to us.

The people and children living at the village also were so loving and kind. Before we left, I told the village if everyone in the world had as much love in their hearts as they do, we’d have a perfect world.

We also appreciated the spa treatments you provided! That in itself was literally an out of body experience!!! We have never felt so relaxed or have felt more care free in our lifetime!

One bonus….Mr and Mrs. Gilmore arrived to celebrate his 80th birthday and it was a joy to visit with them. What amazing people!

Thank you, Hiapo! If there is anything I can do for you or McCoy travel, whether it be a reference, testimonial, or a person one of your clients can call regarding my experience with McCoy or Wakaya, I would be glad to provide anything. We love the Pacific Islands and look forward to doing business with you again in the future!

J & P Haley
Hays, Kansas

Call Fiji Escapes Travel & Cruise for exclusive offers, discounts, and seasonal specials
1-800-588-3454 — 1-213-784-6133
click here to speak to us right now!
Request your Fiji Vacation or Honeymoon or email us at fijivacations@mccoytravel.com