Wonderful Hawaiian Holiday

Mike and Tish,

We were just looking through some photos of the trip to Hawaii. We had a wonderful trip and it was well planned by both of you. I want to thank you again for all of your expertise and assistance. We would not have been able to plan this ourselves. The excursions and the accommodations were great. I highly recommend your company.

Thanks Again,
B. O'Brien
Chagrin Falls, OH

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Fab Fiji Getaway

Bula Bula, Mike

First of all, I had no idea you were booking us on a tour of pure awesomeness. Fiji was the highlight of our whole vacation. Worth every stinkin' penny. I didn't want to leave.

They treated us like absolute royalty at Likuliku. I will recommend your services and their accommodations to everyone I know. I understand we were their first Signature Guests as well, whatever that means. In any case, everything worked so smoothly (transfers, etc) and I can't thank you enough.

You're probably going to hear that we cancelled our free massages. I'm so sorry, we couldn't leave the weather/water even for one hour! I still have indentations from my snorkel mask.

It's been 10 years now but I don't remember having this type of experience in Bora Bora. Although Bora Bora was post card perfect aesthetically (as is Fiji), I never received this level of customer service and overall "wow". Am I crazy? And how would you compare the two?

Vinaka, Vinaka, Vinaka,

J. Miller
(Columbus, Ohio)

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An amazing Hawaiian vacation at Ritz Carlton Maui Resort & Spa

Mike

Thank you for putting together the package for our amazing Hawaiian vacation. Your excellent travel advice, attentive service and great care to detail made our trip go smoothly and we felt well taken care of by you and your staff.

Thanks again for doing such a wonderful job and for being such a great agent for us. We look forward to working with you again on our next vacation.

Warmly,

B. & J. Ost
St Charles, IL

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Fiji Island Treehouse Honeymoon (Pre-Travel Letter)

Hi Mike!!!

I am soo excited! Only 7 months away.. Don't know how I will hold up :)

Thanks Mike- I do want to take the time to thank you so very much with the travel plans. Ivan and I are extremely excited and cannot wait to go on this trip! Thanks so much for answering all the questions we had.. And for being great. :)

Ana-Marija V.
BC, Canada

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Happy at Tambua Sands Fiji

Melissa,

First off my wife and I would like to thank you and Mike for making this happen for us on such short notice. The information provided by your team was very useful for getting around and planning our stay at Tambua Sands. It was nice to have such wonderful help choosing a destination.

The trip was many more times the experience that we had expected. Upon arrival, we had a cheerful greeting followed by very friendly and helpful service from the staff at the resort. We took full advantage of having the resort to ourselves for the first few days of our stay; truly a romantic time for my wife and I. During this time we made friends with some of the staff and it was this that opened our eyes and adventures with the local Fijian villagers. We had hoped to get a chance to share in the local way of life while on the island. We expected to have to work at a friendship before sharing in their culture but found the opposite to be true. It was no trouble at all getting close to the people and as in any relationship it is a give and take effort to get to know each other and truly find a peace. These new friendships opened the door to the entire village and it is there that our hearts remain. Soon it was clear that the resort was only going to be used for a place to sleep. The remainder of the time was spent in the village sharing in their way of life. Unforgettable and life changing is the only way to describe this vacation.

We did have a chance to venture off and look at other parts of the island in Fiji. It was good to see, but it was always nice to return to the quiet setting of Tambua Sands and the staff there. Here we knew each others names, stopped to visit, and spent genuine time together. A visit to the neighboring resorts reinforced that we had made the correct decision in regards to a resort destination.

Thank you again for helping us establish a new group of friends that we will always cherish and remember. Your services will go highly recommended to our friends, family, and co-workers. I hope that they take advantage of your committed service as we will be sure to encourage it. Also, sleep well knowing that our next vacation will start with your team. Mike did a wonderful job and deserves to be recognized for his promise to deliver, friendly tone, prompt follow ups, reassurance, and exact knowledge of his job. Feel free to use any or all of the correspondence above as you see fit.

Vinaka,
G&M Applekamp
Atascadero, GA

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Point Reef Bure at Jean Michel Cousteau Resort in June

Mike

Happy Birthday! Boy did we have fun in Fiji, cannot wait to go back!

RJ
High Ridge, MO
Family of 5 in a Point Reef Bure for 8nts at Jean Michel Cousteau Resort in June

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Enjoyable Taveuni Palms Fiji

Mike
Thanks so much for your help! It's been a pleasure working with you & we enjoyed Taveuni Palms!

My Best,
J. Carmon
Archdale, NC

Happy Holidays - Loved Qamea

Hi Mike,
Thanks for the nice card! Happy Holidays to you too. We are always on the lookout for great trips and vacations, and we'll definitely keep you in mind for our next one.

Remebering Qamea Island Resort Fondly,

Thanks again!
N. Castlemain
Archdale, NC


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Lovely Qamea Fiji Vacation

Aloha & Bula!,

We could write a book on our wonderful experiences in Qamea, Fiji Islands. The trip was a "heavenly" experience. We have never had such an awesome vacation! The island was gorgeous, the coral reef unbelievable, the people were beautiful, and the resort was out of this world!

Mike did a wonderful job of lining up our travel and connections to give us a vacation of our life. Our travel was seamless and worked like clockwork. We have nothing but praise for Mike and your agency and have recommended you to others many times. We were also very surprised at our "thank you" spa treatment and bottle of champagne from Mike. We felt very special. Thanks, Mike!

The service and attention of the staff at Qamea Resort and Spa was marvelous. They are a beautiful people, so kind and friendly. It really amazed us that they could all call each guest by their first names the minute we arrived and continued throughout our stay. They were the warmest and kindest people we have ever encountered. We were like family while there.

The land and people are unspoiled. The area is VERY RELAXING, but not to the point of boredom. One could be busy as wanted, or as relaxed as wanted. It was a wonderful experience to be in such a pristine land without TV, LOTS of people, and the hustle and bustle of the busy city life. We would recommend for all to take a trip to Qamea Resort and Spa.

On our trip to the village and school, we discovered warm and accepting people. The children were beautiful and so polite. We soon realized that the school was in need. Although we took notebooks and pencils, we found that there was a lack of books. Others took school supplies too. I would like for you to advise your clients that if they are so inclined and would like to share with the children, books suitable for K-6th graders would sure be appreciated to begin a small library that was lost in a recent hurricane. Travelers need to know that there is a need and appreciation by the people who visit. I have made it my campaign to get the children a nice library and books in their homes too. Thank you.

Vinaka,
D&R Thiel
Pleasantville, IA

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Pre-Departure Happy Client

Hi Melissa,

I have already spoken to AND heard back from Mike via e-mail. He has already far exceeded my customer service expectations. I look forward to doing business with your agency. I sincerely hope we can make something work.

Thanks for running a great organization.
Best regards,
B. Kinch
Boston, MA

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Aloha Travels

Hi Mike,

Great to talk to you this afternoon, I was way out in the "gunnels" of garages cleaning and putting away summer furniture etc.... winter is approaching quickly. I had a couple of more thoughts after we spoke. First, thank you for your great news letter the other day always fun to read what is going on in the islands, as we have spent alot of time there.

Thank you for all your help we have been telling our friends what a find you all are, it is certainly a niche that is needed in the travel business. Also, thank you for the heads up on "Aloha wear" I can tell this is going to be a very relaxing holiday.

Looking forward to hearing from you,
J. Murdoch
BC, Canada

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Lovely Warwick Fiji

Bula Mike & Melissa,
David and I had a wonderful time in Fiji and loved the Warwick Resort. It was beautiful and the Fijian people were awesome. In fact the people really made our trip. Thank you Mike for all your hard work and the suggestions you provided as I know I was a challenge. Our experience on Air Pacific was good and they were able to put us in the upper deck which was really nice because we were able to lay down and was really good for Dave as he has a hard time sleeping on airplanes. We would definitely fly AP again.

Again the Fijian people were wonderful, happy, gracious and had a great since of humor. Rosie's service was also very good and the driver that took us to the hotel provided us all this historical information about Fiji and was very interesting. We had a great time on the two island trips. The side trips really gave you the Fijian culture and the entertainment was great especially on the Robinson Crusoe Island. Thanks again and we will recommend your services to our family and friends.

Vinaka and Cheers~
V & D. Willett
Camarillo, CA
P.S. We had a lot of fun with the Aussie's as well and even got an invitation for a visit to Australia.

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1-800-256-4280 — 1-213-784-6143
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Beautiful Tahiti

Hi Mike,
We had a wonderful time. Everything was beautiful. Very expensive though but we did have a good time.

Thank Mike for your help!
M. Hintergardt
Yorba Linda, CA


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1-800-256-4280 — 1-213-784-6143
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Wonderful Fiji

Hi Mike,
Just wanted to let you know we had a wonderful trip, Fiji is amazing.

Thanks a lot!!
M. Carrick
Fresno, CA

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Wonderful Fiji

Hi Mike,
Just wanted to let you know we had a wonderful trip, Fiji is amazing.

Thanks a lot!!
M. Carrick
Fresno, CA

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Fiji Travel - Happy with Mike Brown

Hi Melissa,
I'm sure Mike deals with hundreds of clients every year, but both times he handled our trip to Fiji it was very professional and he kept in close contact with calls and updates that was very appreciated-more so than any other agent I've dealt with, so attention to detail and service was noted and appreciated.

Thank Mike for your help!
A. Schwarz
Tustin, CA

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Fabulous Namale

Hi Mike,
Thought I'd let you know, our Namale stay was fabulous - the best trip ever. Thanks much for your recommendation.
R. Ferguson
Lantana, TX

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Heartfelt Fiji Vacation

Hi Mike,
Just thought I’d let you know that we returned back from our trip to Fiji a couple of nights ago. We had a FABULOUS time and I wanted to thank you for your help with our trip.

We continue to love Fiji and I plan to hopefully start a charity to help with some additional school funding. At a minimum, I plan to gather up a bunch of supplies and ship them over. We met a gentleman from the State Department who was at Matangi while we were there who is building the US Embassy in Suva who is going to help with the logistics. He will remain in Fiji until the Fall. The kids are truly amazing and they need some additional support. It would be so great if more people sent supplies to Fiji for the schools & children.

Glad you had a nice trip.
K. Flynn
Bellevue, WA

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Amazing Bora Bora Tahiti Vacation

Hi Mike,
I had a wonderful vacation. Pearl Beach Bora Bora assigned me to room 44, one of the best premium rooms. I was the very end of the structures and had mountains straight in front of me. I really enjoyed the shallow clear water!

Thanks for everything.
A. Bird
Reno, NA
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Qamea Fiji Wedding Honeymoon

Hi Melissa,
We had a fabulous time in Qamea, Fiji. It was a trip of a lifetime, and one we will cherish forever. We had a beautiful wedding, with the staff going out of their way to make it perfect for us. It was. The weather, the food, the accommodations, the beauty of the island….everything was just perfect on our trip. Of course, my single favorite experience would have to be my wedding. Being married right there on the beach with the ocean splashing behind us was inexplicable. But if I had to choose another (as there are so many) it would be dancing and singing with the native villagers and their children at the Friday “Meke” celebration. What a memory. Thanks to Mike Brown for suggesting Qamea to us, and taking care of everything on the travel end. His help was invaluable in finding Qamea and lining up everything necessary for a stress-free trip. I feel like we found a little gem in McCoy travel, and will definitely use your services again. I have already recommended you to several of my friends.

If there were a weak link in the chain at all it would only be that we had a bit of difficulty with some of the airline reservations (i.e. they couldn’t find us listed, or bumped us to another flight, messed up our connection flight a bit, etc.) but even these things were pretty small in the big picture. We didn’t lose any of our luggage and we arrived safely to all our destinations.
This was just such a wonderful experience and I am grateful to McCoy travel and all of the staff at Qamea who helped give us this amazing wedding, trip and memory.

Warm Regards,
N. & A. Jellema
Ogden, UT
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