Pre-Baby Vacation to Kona, Hawaii

Hi Faye!
I hope you are doing well. I just wanted to thank you for putting together our trip to Kona last month. Besides Jason's little mishap, we had a very relaxing pre-baby vacation!

I'm due in three weeks and already thinking of our next romantic get-away! I'm thinking the Greek Islands in July for our wedding anniversary. Have you been? Thoughts? I hear renting a sail boat and going island hopping is the way to go?

Thanks Again,
K. Hansen
Irving, CA

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Lovely Hawaii Vacation

Aloha Lorena!

Thanks for the follow up email....our trip was fantastic!! The resort, beach, and water was beautiful! We had a fabulous time....thanks so much for putting together such a memorable trip for us! :)

Thanks again!
S. Rempe
St. George, KS

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Grand Hyatt Kauai Vacation

Lorena ,

Thanks again for your great help in booking such a WONDERFUL vacation! The Grand Hyatt in Poipu was very kind to us, providing a partial-ocean view that also overlooks the courtyard. The amenities included were fantastic, including a complimentary bottle of champagne and a day-long cabana rental by the beach free of charge. After visiting the north shore for snorkeling and the east coast for plenty of shopping, we definitely made the right choice by staying in Poipu at the Grand Hyatt. You got us a fantastic deal, and the whole trip went without a hitch. Our only regret, as I'm sure is common, is that we didn't book it for long enough!

All the best, and should we return to the islands, I'll be sure to give you a call!

Best,
Z. Horn
Rockville, MD

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Fabulous Four Seasons Wailea Maui Hawaii

Hi Melissa,

Overall, we had a great time on our trip and it was a pleasure dealing with Hiapo who was very thorough and helpful.
The best part of course was being able to contact him and having him arrange everything from our hotel, flight and car rental and not having to juggle it all myself. We did have a room mix up, but once resolved things went very smoothly. And we really enjoyed the Four Seasons Resort in Wailea.
We didn't plan too much in the way of sightseeing, but the road to Hana was really spectacular, even though it was a long day's worth of driving, the views were breathtaking. We also really enjoyed Makena which was so close to the hotel and also provided incredible views. I loved going canoeing with the hotel's morning outrigger canoe group and getting a chance to go in the ocean and see the incredible sea life. Even though I'm not the best swimmer, they let me use a life jacket and with a pair of goggles I felt very safe and able to explore. I think that might have been one of my favorite parts of the trip. Seeing the live sea turtles and sea life. I had planned to go horseback riding in Makena and was really looking forward to it, but I got injured on my second outing with the canoe group when I got back into the canoe and hurt my rib. So that was a bummer.
I loved using the Four Seasons serenity pool at sunset and the jacuzzi to enjoy the magnificent vistas. And we took a few side trips to Kapalua, Lahaina and the Iao Needle which were fun. For the trip back, I hadn't realized that there was a three and a half hour layover in Honolulu. I do appreciate everything Hiapo did for us and will recommend your agency to our friends.

Mahalo,
S. Gottfried
Rancho Palos Verdes, CA

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Beautiful Tahiti

Hi Mike,
We had a wonderful time. Everything was beautiful. Very expensive though but we did have a good time.

Thank Mike for your help!
M. Hintergardt
Yorba Linda, CA


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Fabulous Maui & the Kea Lani

Hi Sue!

Sorry it has taken me so long to reply - it's been a busy summer! Our trip was wonderful, thanks so much for all of your help! Thanks also for the lovely food & drink that was in our room at the Fairmont Kea Lani when we arrived.

My favorite part of the trip was the snorkel trip thru Trilogy. The staff was top-notch in every way. Funny thing, once we got back I was looking through my Maui For Dummies book again (where I found your agency) and found info on Trilogy. I didn't see it before the trip. They got a great rating, but there was a caveat about them becoming "too slick"....I didn't find them to be that way at all. Oh - and a warning, the trip back from Lanai is very choppy (they said it's always that way), for me it was very scary but I lived through it, and it didn't change my opinion of the whole day at all.

The hotel was fabulous also! The staff was great, and I loved how they came around w/cold towels, ice water, and pineapple slices during the day. Their cabanas are very reasonably priced. You could choose either $100/day which included free drinks, juice, fruit, etc or $100 for two days not including the extras. We got the cabana for 2 days, worth every penny on days where there isn't a cloud in the sky. As a comparison, the cabanas in Wisconsin Dells resort hotels run $100 - $200 day depending on the season.

Dinner at Nick's Fish Market was superb, and also the most expensive dinner we've ever had! The bill was $400+ for 4 of us. We expected it though, and it makes for a good story. In my opinion though (I'm not a fish eater except for crab & scallops) the best meal I had was the BBQ on Lanai after our snorkel trip. I've never seen my son eat two pieces of chicken and two helping of peas!

Other highlights were Lahaina village and the helicopter ride, though I didn't go on it. Just Joe and the kids. I get air and sea sick (took Dramamine before the snorkel trip and I was fine). They mail you a DVD of it, so I got to see it anyway. A funny - rather weird - story surrounding the helicopter ride. We learned that there is a big push for time share resales there in Maui. The guy at the snorkel shop, who rented us great snorkel sets, tried to give us a huge discount on the ride if we spent 2 hours listening to a time-share salesperson. He was very, very slick about it and we almost bought into it. After that we noticed lots of people in the area trying to sell deeply discounted activities if you spent the time listening to the spiel. That was probably the only dark spot of the trip.

I hope this email isn't too long for you - I figured the more I told you the more you could tell future customers :-) All in all, it was a fabulous trip and my husband is already talking about us going back someday.

Thanks again for all your help - I'll be sure to use you again in the future if we do go back there, or any other place your agency can help with!
C. Strupek
Bloomington, IL

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Muchas Gracias - Lovely Hawaii Vacation from Spain

Aloha Lorena,

Thank you very much for answering our mail. We are happy to use your service again and to refer our friends and family wishing to travel to USA. Hawaii has been an incredible experience and difficult to repeat for us who come from so far away! but who knows, it's free to dream, right?

We thank God for such a wonderful honeymoon, everything has gone well and the weather and health has accompanied us every day.

Thanks again for everything and we hope to use your services again.

Sincerely,
R. Cazorla & J. Gómez
Barcelona, Spain

+++

Aloha Lorena:
Muchas gracias por responder nuestro mail. Estaremos encantados de volver a utilizar sus servicios y de referenciarles para cualquiera de nuestros amigos y familia que deseen viajar a USA. Hawaii ha sido una experiencia increible y difícilmente repetible para nosotros que venimos de tan lejos! pero quién sabe, soñar es gratis, verdad?

Damos gracias a Dios por hablerla podido realizar en nuestra honeymoon, que todo haya salido bien y el tiempo y la salud nos haya acompañado cada día.

Nuevamente gracias por todo y esperamos volver a utilizar sus servicios.
Atentamente,
R. Cazorla & J. Gómez

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Costa Rica Adventure Vacation

Hi Melissa and Mark,
The vacation was phenomenal. It was by far the nicest vacation I have ever gone on. The resort was stellar, and the staff was amazing. The room was upgraded for free to a private casita which included a private infinity pool. Swiss travel was wonderful. The trips were timely and well-coordinated.
Thank you for your efforts.
J. Olmedo
Scottdale, AZ

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Hawaii Vacation Enjoyed!

Hi Faye,

I just wanted to let you know that we have returned from Hawaii. Thanks for all of your help with the planning of the trip. We enjoyed the pineapple in our room in Maui and the candy in our room in Kauai. The views and the rooms were great!
I enjoyed it so much, I am ready to go back.
I will be in touch with you in the future if I do any traveling.

Thanks again!
C. McKay
Laurel, MD

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Amazing Qamea Fiji Vacation

Bula Lori!

Corinne and I wanted to thank you for recommending Qamea to us and helping with all the arrangements. The experience was everything we had hoped for and then some. The magic of the resort and more importantly, the heart of the people we encountered during our stay was beyond words. We’re already planning for when we can go back and visit our new family.

While we were there I think I took about 1000 pictures! We still have not gone thru them all and selected a “subset” to send our friends but when we do we will be sure to include you. The wedding was wonderful, Cia and William took pictures and video and helped with the little last minute details with Corinne’s dress and flowers.

Would love to hear about your Tahiti trip… hope that was grand as well… we would probably still choose Qamea but it’s always nice to hear about other destinations too. We can also cross Samoa off our list… we got to spend a few hours there on the way out! (LOL)…

Hope all is well with you!
K. Wolfe
Tampa, FL

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Fabulous Fiji - Maravu Vacation

Hi Melissa,

Everything was absolutely perfect I couldn't have asked for a better place. Mark Cardoza was great, he answered all of our questions, was always available and we are very thankful. Everything went smooth as soon as we got to the airport. Rosie's staff was wonderful and helpful. The staff at Maravu was great I cant even describe in words how great they were, they catered to our every need and they treated us like we were one of them, I don't think we will ever meet any nicer people then them, the food was excellent, the activities were great (always had something to do) We always had privacy and that was wonderful that's what my wife wanted.
We plan on going back to Maravu on our 5 year anniversary and we will definitely be using you guys again, if not for you we wouldn't have had the perfect honeymoon that we had and we thank you!!!

Mahalo,
A. Williams
Morehead, KY

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Hawaii Vacation Planning

Hiapo
Thank you so much for all the information and the card that was sent via email. This type of personalization has really meant a lot to myself and Stephanie. This is a special trip for us and I want to thank you for making us, especially her feel like it is more personal and catered to her.

Regards,

V. Falcone
Visalia, CA

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From Australia to Hawaii - Great Trip!

Aloha Melissa,
We had a fantastic time in Hawaii. Everything went to plan exceptionally well, no problems at all. All your hard work was worth it as we enjoyed the entire holiday. Our rooms were beautiful and the service at both resorts was great. We enjoyed the busy life of Waikiki and the relaxed atmosphere of the Big Island. The Hilton Waikoloa was very nice, I would recommend this to anyone travelling to Hawaii. The prices you gave us were very affordable, much better than we could get here in Australia. We would definitely return and look towards Maui and Kauai. Also would love to book through McCoy travel for future Island holidays.
Thank-you for your service and Thanks to Mike Brown

Warm Regards,
K. & C. Ledger

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Happy Hawaii Vacation

Hi Faye,

Just wanted to say thanks for all your help planning our trip to Hawaii. We had a really great time and everything was very smooth thanks to you. The new room ended up being great - I never emailed you back to let you know. But thanks again for taking care of it for us.

We will definitely recommend you to friends and family who are considering going to Hawaii.

Thanks again!
E. Svalstad
El Cajon, CA

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Hawaii Vacation

Melissa,

Our 'Weddingmoon' in Hawaii was perfect- we did not want to leave! Hiapo was completely wonderful and the Royal Hawaiian an amazing experience! There were so many fun parts, I don't know that I could narrow down a single favorite experience. We LOVED our hotel and everything they provided (view, breakfast, service, Mai Tai bar), the reception dinner at Azure Restaurant was perfect, and all our activities were fun.

I loved working with your agency and thank you for employing such wonderful people!

Regards,

A. Sgalitzer
Bellingham, WA

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Incredible Fiji Vacation

Hi Melissa,
It was a great trip. I found Lori to be patient, quick and very professional. Couldn't be more pleased with the arrangements. Tokoriki itself was a delight. It was beautiful and just what we had in mind. The people who worked there are the friendliest I think I have ever come across in a resort. Everyone seemed to know who we were within 24 hours. I look forward to returning someday. Thanks to all at McCoy Travel for making it work.

D. Weyerhaeuser
Lakewood, WA

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Wonderful Waikiki Vacation

Aloha Sue,
I can tell you guys that this was the BEST trip we have ever taken! It just kept getting more and more amazing and I'm so very glad we used McCoy Travel to plan this out because we would have been so lost otherwise.

* The Moana Surfrider Waikiki was a great hotel, the room was small, but quaint, it was great being right on the water, the staff was wonderful. The only thing we didn't care for was the food, but I would certainly stay there again.
* The Fairmont Kea Lani on Maui simply blew us away. Really. We just could not get over how beautiful the place was, how amazingly friendly and helpful ALL of the staff were, how welcomed we felt, how at home we felt...we just could not get over that place and we are definitely planning to take our kiddos there when we return to Hawaii in a few years. Amazing!
* The Royal Hawaiian did not disappoint either. Not quite as impressive after coming from the Fairmont, but gosh, the staff was incredible (again!). The day we left HI, our checkout was at noon, but they took such good care of us, letting us hang out at the hotel, giving us a key to the suite so we could shower/change before our plane left. There were so very considerate. And the food??? The food at this hotel was our FAVORITE!! Everything was so fresh and flavorful. So delicious...we were very surprised. We only stayed one night, but we ate 3-4 meals there because we loved it so much.
* You booked cars via Alamo rental for us and they were wonderful, too. They helped us upgrade to fun cars and it was so pleasant dealing with them that we ended up going back to rent yet another car for our last few days on the island.

We did have a bike trip with Maui Downhill, but they had to cancel our trip. So no feedback on that.

Once again, we were so very glad we used McCoy Travel. I know our trip was a little complicated to plan out, but Sue, you did an incredible job putting it all together for us. Our 10th anniversary was truly something memorable!

Mahalo!

M. & V. Anderson
Manor, TX

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Amazing Bora Bora Vacation

Hello Melissa & Sue,
I hope all is well! We had a wonderful vacation. I have already posted a note on trip advisor. I felt compelled to do so because the service at the Four Season's Bora Bora was outstanding. As soon as we arrived we were very well greeted and were made to feel as though we were the most important guests at the resort. In fact every guest is treated that way. One of the days our kids got sunburned. A bottle of baby, sunscreen was later delivered to our room by Thomas, the front desk manager.

The kid's club was the best one that my kids have ever been to because it was all about the kids. They made lot's of effort in planning amazing things for free for the kids to participate in. Activities such as scuba diving lessons, snorkeling, fishing seadoo rides. Our accommodations were beautiful. The 2 and 3 bedroom villa's were stunning and very clean.

All of the staff there were so friendly and very caring. When we left at least 6 staff members were there to say goodbye.We would highly recommend this resort and will be going back again this year!!
Flights were ok. Staff on Air France were just ok. We took a trip to Tahaa, the Island was beautiful. Resort was just ok. I hope that this information is helpful and thanks for all of your help.

Take care,

C. Adler
Toronto, Canada

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South Pacific Vacation

Melissa,

Thank you so much for the e-mail and I look forward to working with Hiapo Cockett as we move towards finalizing our plans for our South Pacific vacation. Hiapo has been very helpful so far. I'm glad I chose McCoy Travel to handle our very special plans.

Thanks again,

D. Schrotberger
Puyallup, WA

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Hawaiian Vacation

Hi Faye,

Just wanted to let you know that everything went perfectly in Hawaii. Had and absolutely wonderful time. First class all the way! Thanks for all your help in making it happen.

Best Regards,
J. Minck
New York, NY

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