Aloha Melissa,
Thank you for your email. We had a wonderful vacation
in Maui and enjoyed every minute. As always
Caroline was
a delight to work with in planning our family vacation. She was thoughtful
in her suggestions, offered a variety of options and always focused
on fulfilling our expressed needs.
Alaska Airlines: Absolutely perfect. Flights were on time and staff
was friendly and attentive.
Fairmont
Kea Lani:
Confusion at check in until it was determined one
of the rooms had been put in Katina's name. Once that was determined,
check-in was fine. For some reason, we had two breakfast buffet's included
in the package and two were not? Not sure why this occurred as there
were four in our party. Rooms: Nice size, clean, loved the roomy bathrooms,
loved the large balcony. View was nice, we prefer to be much closer
to the beach so would definitely prefer a villa. Pools were nice, small
but still nice. Next time we will reserve cabana time and/or chairs
on the deck pool. We were told the best chairs/cabana's are reserved
up to a year in advance. So in the future we will reserve at the time
we book the hotel. The food at the Fairmont was OK at best. We had
our best meals at the Four Season and LOVED our meal and experience
at Duo.
Favorite experience, for me it was playing golf at the Wailea Golf
Course (Emerald Course) The rest of my family would say whale watching.
The Pacific Whale Foundation does a terrific job, the boat we were
on was roomy and they do not over sell making it a very enjoyable comfortable
experience. The staff was great and provided a lot of wonderful, interesting
information.
Mahalo!
We will return, many thanks to Caroline for
everything she does to make our travel experience the BEST!
K. Foley
Sacramento, CA
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