Thank you for your email. We had a wonderful vacation
in Maui and enjoyed every minute. As always Caroline was
a delight to work with in planning our family vacation. She was thoughtful
in her suggestions, offered a variety of options and always focused
on fulfilling our expressed needs.
Alaska Airlines: Absolutely perfect. Flights were on time and staff was friendly and attentive.
Alaska Airlines: Absolutely perfect. Flights were on time and staff was friendly and attentive.
Fairmont
Kea Lani:
Confusion at check in until it was determined one of the rooms had been put in Katina's name. Once that was determined, check-in was fine. For some reason, we had two breakfast buffet's included in the package and two were not? Not sure why this occurred as there were four in our party. Rooms: Nice size, clean, loved the roomy bathrooms, loved the large balcony. View was nice, we prefer to be much closer to the beach so would definitely prefer a villa. Pools were nice, small but still nice. Next time we will reserve cabana time and/or chairs on the deck pool. We were told the best chairs/cabana's are reserved up to a year in advance. So in the future we will reserve at the time we book the hotel. The food at the Fairmont was OK at best. We had our best meals at the Four Season and LOVED our meal and experience at Duo.
Confusion at check in until it was determined one of the rooms had been put in Katina's name. Once that was determined, check-in was fine. For some reason, we had two breakfast buffet's included in the package and two were not? Not sure why this occurred as there were four in our party. Rooms: Nice size, clean, loved the roomy bathrooms, loved the large balcony. View was nice, we prefer to be much closer to the beach so would definitely prefer a villa. Pools were nice, small but still nice. Next time we will reserve cabana time and/or chairs on the deck pool. We were told the best chairs/cabana's are reserved up to a year in advance. So in the future we will reserve at the time we book the hotel. The food at the Fairmont was OK at best. We had our best meals at the Four Season and LOVED our meal and experience at Duo.
Favorite experience, for me it was playing golf at the Wailea Golf Course (Emerald Course) The rest of my family would say whale watching. The Pacific Whale Foundation does a terrific job, the boat we were on was roomy and they do not over sell making it a very enjoyable comfortable experience. The staff was great and provided a lot of wonderful, interesting information.
Mahalo!
We will return, many thanks to Caroline for everything she does to make our travel experience the BEST!
K. Foley We will return, many thanks to Caroline for everything she does to make our travel experience the BEST!
Sacramento, CA
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