Sunday, September 25, 2011

Happy at Tambua Sands Fiji

Melissa,
First off my wife and I would like to thank you and Mike for making this happen for us on such short notice. The information provided by your team was very useful for getting around and planning our stay at Tambua Sands. It was nice to have such wonderful help choosing a destination.
The trip was many more times the experience that we had expected. Upon arrival, we had a cheerful greeting followed by very friendly and helpful service from the staff at the resort. We took full advantage of having the resort to ourselves for the first few days of our stay; truly a romantic time for my wife and I. During this time we made friends with some of the staff and it was this that opened our eyes and adventures with the local Fijian villagers. We had hoped to get a chance to share in the local way of life while on the island. We expected to have to work at a friendship before sharing in their culture but found the opposite to be true. It was no trouble at all getting close to the people and as in any relationship it is a give and take effort to get to know each other and truly find a peace. These new friendships opened the door to the entire village and it is there that our hearts remain. Soon it was clear that the resort was only going to be used for a place to sleep. The remainder of the time was spent in the village sharing in their way of life. Unforgettable and life changing is the only way to describe this vacation.
We did have a chance to venture off and look at other parts of the island in Fiji. It was good to see, but it was always nice to return to the quiet setting of Tambua Sands and the staff there. Here we knew each others names, stopped to visit, and spent genuine time together. A visit to the neighboring resorts reinforced that we had made the correct decision in regards to a resort destination.
Thank you again for helping us establish a new group of friends that we will always cherish and remember. Your services will go highly recommended to our friends, family, and co-workers. I hope that they take advantage of your committed service as we will be sure to encourage it. Also, sleep well knowing that our next vacation will start with your team. Mike did a wonderful job and deserves to be recognized for his promise to deliver, friendly tone, prompt follow ups, reassurance, and exact knowledge of his job. Feel free to use any or all of the correspondence above as you see fit.
Vinaka,
G&M Applekamp
Atascadero, GA


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Friday, September 23, 2011

Fabulous Fiji Honeymoon

Hi Melissa,
I have been working with Faye and have just given our confirmation to proceed with our honeymoon staying at the Intercontinental and Namale. I wish to compliment Faye for her caring, patient professionalism, and her obvious desire to package the perfect honeymoon. Her knowledge, understanding of our needs and her ability to nurture Fijian Novices to plan our honeymoon is exemplary. I run a retail business and can only hope to have staff as thorough and committed as Faye.
You are blessed to have such staff.
In addition, your rolling narrated video coverage of rooms at Namale have been of great assistance. You know your doing things right when you're attracting unknown clients from the likes of Far North Tropical Queensland. It was also comforting to read Faye's bio and discuss her time when she lived in our neck of the woods. To you and you team, thank you, we could not be happier with our decision.

P. Chrisfield
Queensland, Australia


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Thursday, September 22, 2011

Romantic Maui Honeymoon

Hi Mark,

I just wanted to write and thank you for coordinating our honeymoon in Maui for me and my husband. We spent an incredible week on the island, and I'm so glad that we had your advice and support while planning this trip. Hawaii really is an amazing place, and we had a fantastic time exploring, hiking, scuba diving, eating, and relaxing after our wedding. I've attached a picture from our last night at the Old Lahaina Luau as well :)

Thanks again for all your help!

All best,
L. Curry
Sunnyside, NY

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Tuesday, September 20, 2011

Happy Four Seasons Bora Bora Honeymooners

Hi Sue,

Four Seasons Bora Bora was amazing! We will definitely be headed back to Bora Bora in the next few years. We loved everything about it; Food, Staff, Room, and all the free activities. We never left the hotel because we always found something to do.
Thanks for everything and let me know if you come across any specials for this resort.

D. Stewart
Austin, TX

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Tuesday, September 6, 2011

Amazing Trip to Fiji and New Zealand by Faye Bartlett

Faye,
Our trip to Fiji, Royal Davui and to Queenstown, The Rees Hotel was the trip of a lifetime!
Royal Davui was an experience in luxury, with wonderful personal attention by the entire staff, combined with 3 extraordinary diving experiences that will never be forgotten including the Beqa Lagoon Shark dive.

The Rees Hotel accomodations consisted of a brand new beautiful 2BR apartment (with full kitchen and dining area) with a patio, balcony and an incredible panoramic view of the lake and the Remarkables. Queenstown, which was a lot of fun (including happening bars, restaurants, a day of skiing, flights to and from Milford Sound and Keagan and keenan's Bungy Jump). Incredible combination of a wonderful South Pacific experience combined with really fun adventures in 8 inches of snow in Queenstown. So we are very grateful for your direction and assistance. Thank You for finding the Rees and arranging the trip so seemlessly.

When we arrived in Queenstown we learned that a very large snow storm was about to arrive! We tried to rearrange our itinerary but the airport was closed for the next 3 days so we were able to make arrangements with another service to fly to and from Milford Sound which was another incredible experience.

We are all quite grateful for your able assistance and am particularly thankful that you came to our rescue when we were abandoned by our previous travel agent. You listened well to our desires and kept working until matching arrangements were put into place so Thank You again Faye!

B. Buchanan
La Canada, CA

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A Great Vacation in Hawaii

Aloha Sue,
We had a great time in Hawaii. Thank you so much, we had a room upgrade in both hotels. The room at Halekulani had great ocean front view and upon check in they surprised us with a bottle of champagne and a Happy Birthday note which was very sweet. At the Ritz-Carlton Kapalua we were upgraded to a suite. I could have not asked for better rooms :) Our domestic flight was also smooth and with no delays.

Thank you again as you helped perfecting our holiday.

I will for sure book all my future holidays with you!

Best Regards,

H. Yahya

Houston, TX

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Tuesday, August 30, 2011

Point Reef Bure at Jean Michel Cousteau Resort in June

Mike

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Wednesday, August 17, 2011

Hawaii Family Adventure

Hi Faye,
Thank you for helping with our wonderful trip. There were absolutely no glitches at the airports (all 8 flights!) -all went as planned. We were very pleased with all the resorts we stayed in. The Outrigger was perfect for Oahu, and we loved Duke's food. The Hilton Waikoloa and Grand Hyatt were both spectacular. Annette helped us with activities, all of which we enjoyed very much. Backcountry Adventures provided a fabulous zip line tour in Kauai and at the advice of a friend, we went on a boat in Oahu through Dolphin Excursions. We highly recommend them. Jenna was an outstanding captain.
Thanks again for an extremely memorable trip. We will certainly use McCoy again.
(Thanks also for the delicious short bread cookies sent to the Grand Hyatt).

Have a great rest of the summer,
K. Keppel
Sarver, PA


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Tuesday, July 5, 2011

Romantic Tahiti Honeymoon

Hi Mark,

Had an excellent time on our trip, including the great service we received from Hilton (at both resorts), had superb experience with working with you!! You did an awesome job booking our trip and getting us all the necessary information ahead of time. Most importantly, everything went according to plan. Great job!!

When we are ready to go on our next vacation, I will certainly contact you!

Thanks,
S. Noonan
Ft. Lauderdale, FL

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Thursday, May 5, 2011

Hawaiian Honeymoon

Hi Mark,

Hope you are well! Thank you so much for arranging our trip. Mike and I loved Hawaii! We had the best time and didn’t want to come back.

We loved the Marriott Wailea. It was really perfect. We surfed on our first day in Lahaina, we did the drive to Hana and came back the other way, ate at Mama’s Fish House and did lots of shopping in Lahaina and Paia. Oh, and went to the Luau at the hotel.

In the Big Isle we did a helicopter tour (which was amazing), zip lined over Umauma Falls, drove to the top of the volcano and saw tons of waterfalls. The Fairmont Orchid was really nice, and we were upgraded to the gold level which was lovely. We got a nice bottle of champagne from you the first night at the Fairmont with a nice note, so thank you very much for that! It was a really nice touch. I would definitely go back – the flight is very long though.

Here’s a
video Mike put together from our trip.

Thank you again, we had the best time. I would recommend Hawaii to anyone and everyone.
J. Chavez
Ft. Lauderdale, FL

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Saturday, April 16, 2011

Fabulous Fiji Vacation

Bula Faye,

Just back from our great trip. Your suggestion of Royal Davui was absoltuely perfect. Exactly what we were looking for. We probably would not have ended up at Davui without your good guidance. So thank you for your excellent and thoughtful advice.

We were in Bure 3, per your suggestion, and it was magnficient. Perhaps the best thought out resort room we ever stayed in, and the view was everything we could have hoped. If and when we go back, we'll probably try Bure 5 (which was already spoken for during our week) since it appears to have a grand location as well.

The Air Pacific Departure lounge passes were hugely appreciated. So getting to spend the hours before our departure in the Air Pacific lounge was a HUGE benefit. Thanks for getting that for us.

Vinaka
K. Glazier
Pasadena, CA


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Monday, April 11, 2011

Lovely Namale Vacation

Beth,

We wanted to thank you for all of your hard work on our Fiji/Namale trip. It was absolutely perfect!!

I know we spent a lot of time trying to figure out which place to stay and then which room to stay in, and we wouldn’t change a thing- we loved Namale and its people, as well as, our room, Civa. We were so impressed by how friendly all the people were at Namale and how comfortable they made us feel. And I think Melissa was right when she summed up Namale as being “comfy”. Everywhere you went and sat, it was so comfortable!! We thoroughly enjoyed hanging out at our room, enjoying the pool and reading our books. The food was unbelievable as well, with such fresh fish, fruit and vegetables! And different fresh bread daily!!! And the wine list was also very good.

It was nice to have everything all inclusive, so you didn’t have to think about prices.

We also got to meet Louisa and her husband, as they were staying there for a few days. She is very nice and we were glad that we met her.

It is definitely a place where we would want to go back to and especially, stay in the same room. It was so difficult to leave Namale- we felt so comfortable there and so relaxed!!! And their good bye song and gathering was such a nice treat- we will think of the people at Namale for years to come, and remember their warm smiles, friendly “bula bula’s” and hospitality.

Our flights did get changed on the last day, but it worked out fine. We were able to get on an earlier flight out of Suva to Nadi, so we didn’t have a 4 hour layover there (which was nice because there is nothing there!). We arrived at Nadi and heard there was a Raffles across the street, so went over there with a family that we met on the plane (coming and going), and hung out there. They were very friendly there and allowed us to hang out at the pool or the bar until our flight, free of charge. The Tabua lounge at Nadi was also very nice and was very comfortable to sit in. Business/Tabua class on Air Pacific was also fine- I expected the worst and was pleasantly surprised. We were able to get some sleep, which was nice. The seats had a footrest and reclined ¾ of the way, which was good.

It would have been nice to fly direct from Nadi to Savusavu, however, you expect some of the delays/cancellations due to the fact that they are small islands and there is weather issues. And what can you do? So, all in all, that wasn’t too bad either.

We really appreciate everything you did and for making it such a pleasant vacation-worry free! We were very impressed by you and McCoy Travel and would definitely use you in the future. We can’t thank you enough!!!

Vinaka
S & J Costello
Pasadena, CA

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Friday, March 4, 2011

Wonderful Namale Fiji Vacation

Bula Sue and Melissa,


We had a wonderful trip to Fiji. Sorry for the delayed response as we have both been extremely busy with work since we returned.... good thing we got away when we did.



The resort was absolutely great. The week we were at Namale was also the first week for the new general managers; however, you would not have known as the resort workers are just extremely good. The first night there was only one other couple and then two more arrived later. Therefore, we were very much pampered.



My single favorite experience was the opportunity to interact with the people living in the villages. They were very open about their lifestyle, their history and their customs. We took the opportunity to visit the village and see first hand how they live. It was an incredible learning experience that I was not counting on.



Thanks for all your help,
D. Tolander
West Des Moines, IA


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Fabulous Beqa Lagoon Experience

Bula Faye,

We loved our Fiji experience! Everything was as we expected. Diving was super. Mark and Sue at the Beqa Lagoon Island Resort we awesome hosts. We enjoyed their hospitality, conversation and first hand experiences. They really knew the island and the people. The food was attractive, delicious and my children found new foods to try and enjoy.

The room was spacious, relaxing, and so comfortable. Quiet. Very Quiet. We loved to sit on our deck and listen to the ocean and quiet! Our children were forced to converse with us! Dinners were family style and we enjoyed conversation with new friends, our hosts, and especially our children. Rosie's travel was prompt, professional and the airline room was a nice touch. My daughter enjoyed a massage, my husband and son took a relaxing shower.

Our single favorite experience was the diving ~ unanimously. Beqa Resort provided superb diving. The Dive team did a top notch job with gear, assistance and choosing locations. Diving was like being in a beautiful aquarium Everyone at the Resort was so friendly and helpful. The rooms were clean, attractive and the beds were heavenly! There was so much offered for us to try. I regret not having a Spa experience, but others found them relaxing. We went to visit the school. We enjoyed the choir and Meke dancers that came to the resort. The firewalkers were astounding as well. Thank you so much for your fine coordination and service. You anticipated our needs and any problems we would encounter with your emails which helped guided us through our visit. We can't wait to do this again with you.

Sincerely,
G. Harwood & Family
Weaverville, CA


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Monday, January 31, 2011

Beautiful Beqa Lagoon Resort Happy Travelers

Dear Faye,
We thank you so much for your help in planning this trip to
Beqa Lagoon Resort in Fiji. Our room and all the accommodations were exactly as advertised. The food was above par that is for sure. The massages were reasonable and great also at this resort. We especially enjoyed the preflight home in the Rosie's lounge. That was a big treat, with the comfort and the massage. Thank you so much for that. We did get the hotel day room which worked out great.

We did not mind the rain as our goal was to snorkel but only got about 3 days of snorkeling and a storm many miles away goofed up the water making it very cloudy. The second week we had mostly sunny weather and after a few days the waters cleared up. Swam with a 7 foot white tip shark in front of the resort. Now that was more than we asked for thank you very much. We hiked to the waterfall and believe me even the youngsters were having a hard time. A very difficult hike but made it and loved it. Too bad the sweat or waterfall washed all the bug spray off as we got really bitten coming back. Only 5 of us made this hike and 3 of them and the guide were under 30. So being over 70 was tough.

We thank you so much for your great planning of this trip. We would recommend you to any and everyone.



















Sincerely, Two Happy Travelers
J. & S. Bazaire
Lake Havasu, AZ

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