Wonderful Hawaiian Holiday

Mike and Tish,

We were just looking through some photos of the trip to Hawaii. We had a wonderful trip and it was well planned by both of you. I want to thank you again for all of your expertise and assistance. We would not have been able to plan this ourselves. The excursions and the accommodations were great. I highly recommend your company.

Thanks Again,
B. O'Brien
Chagrin Falls, OH

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An amazing Hawaiian vacation at Ritz Carlton Maui Resort & Spa

Mike

Thank you for putting together the package for our amazing Hawaiian vacation. Your excellent travel advice, attentive service and great care to detail made our trip go smoothly and we felt well taken care of by you and your staff.

Thanks again for doing such a wonderful job and for being such a great agent for us. We look forward to working with you again on our next vacation.

Warmly,

B. & J. Ost
St Charles, IL

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Maui Family Vacation

Thank you for all your help. Wasn't able to go to anything "extra." Saturday morning we just laid out in the sun some more & enjoyed the beach. We really miss it here in TN. Wedding was enchanting that night, went out to eat at Longhi's.

Caroline, thank you for all your hard work. I would have spent hours on the computer trying to book this but you made it very easy for me. I will happily recommend you to anyone who is planning on vacationing out there.

Sincerely,

C. Boyer
Spring Hill, TN

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Lovely Maui Vacation

Hi Caroline,

Ahhhh....oh the sounds of the beach! The waves! The birds! It is Heaven to my ears! Thank you for all your help & then sending such a sweet animated card! I feel like leaving the sound on & just sit here listening to it.... I look forward to coming out to Maui & I know I will not want to leave.

Sincerely,
Cindy Boyer
Spring Hill, TN

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Romantic Maui Honeymoon

Hi Mark,

I just wanted to write and thank you for coordinating our honeymoon in Maui for me and my husband. We spent an incredible week on the island, and I'm so glad that we had your advice and support while planning this trip. Hawaii really is an amazing place, and we had a fantastic time exploring, hiking, scuba diving, eating, and relaxing after our wedding. I've attached a picture from our last night at the Old Lahaina Luau as well :)

Thanks again for all your help!

All best,
L. Curry
Sunnyside, NY

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A Great Vacation in Hawaii

Aloha Sue,
We had a great time in Hawaii. Thank you so much, we had a room upgrade in both hotels. The room at Halekulani had great ocean front view and upon check in they surprised us with a bottle of champagne and a Happy Birthday note which was very sweet. At the Ritz-Carlton Kapalua we were upgraded to a suite. I could have not asked for better rooms :) Our domestic flight was also smooth and with no delays.

Thank you again as you helped perfecting our holiday.
I will for sure book all my future holidays with you!

Best Regards,
H. Yahya
Houston, TX

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Hawaii Family Adventure

Hi Faye,

Thank you for helping with our wonderful trip. There were absolutely no glitches at the airports (all 8 flights!) -all went as planned. We were very pleased with all the resorts we stayed in. The Outrigger was perfect for Oahu, and we loved Duke's food. The Hilton Waikoloa and Grand Hyatt were both spectacular. Annette helped us with activities, all of which we enjoyed very much. Backcountry Adventures provided a fabulous zip line tour in Kauai and at the advice of a friend, we went on a boat in Oahu through Dolphin Excursions. We highly recommend them. Jenna was an outstanding captain.

Thanks again for an extremely memorable trip. We will certainly use McCoy again.
(Thanks also for the delicious short bread cookies sent to the Grand Hyatt).

Have a great rest of the summer,
K. Keppel
Sarver, PA

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Hawaiian Honeymoon

Hi Mark,

Hope you are well! Thank you so much for arranging our trip. Mike and I loved Hawaii! We had the best time and didn’t want to come back.

We loved the Marriott Wailea. It was really perfect. We surfed on our first day in Lahaina, we did the drive to Hana and came back the other way, ate at Mama’s Fish House and did lots of shopping in Lahaina and Paia. Oh, and went to the Luau at the hotel.

In the Big Isle we did a helicopter tour (which was amazing), zip lined over Umauma Falls, drove to the top of the volcano and saw tons of waterfalls. The Fairmont Orchid was really nice, and we were upgraded to the gold level which was lovely. We got a nice bottle of champagne from you the first night at the Fairmont with a nice note, so thank you very much for that! It was a really nice touch. I would definitely go back – the flight is very long though.

Here’s a video Mike put together from our trip.

Thank you again, we had the best time. I would recommend Hawaii to anyone and everyone.
J. Chavez
Ft. Lauderdale, FL

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Amazing Hawaii Vacation

Hi Melissa and Caroline,

Thank you for your wishes. We had a great trip to Hawaii. Caroline made sure to take care of the little details for us which made the trip very special.

I've also been looking for special business class flights and thought you might know of some good deals on flights to Austrailia. Also, any suggestions you might have for seeing the country and good hotel deals would be appreciated. I do not want 5-star hotels on this trip. I am going to research the area in the next week or so so I have an idea of the terrain.
Thanks for your help and expertise.
You are great!
P. Nollkamper
Corona, CA

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Fantastic Sunny Warm Hawaii Vacation

Hello Faye,
We returned from the mild temperatures of Hawaii to the frigid cold of North Dakota; wish the weather could have been packed in the little room we had left in our luggage.

I want to personally thank you for the great trip you arranged for us. We all enjoyed this much needed vacation and your meticulous planning of our flights/lodging made it that much more enjoyable! We were very pleased with the lodging. Great views and easy access to the pool areas. Considering the locations of each condo unit and the plus/minus's of each; we certainly felt fortunate to have the unit that you placed us in. Where you rest and relax can certainly make or break an enjoyable vacation; and your great work in arranging the perfect lodging for us guaranteed that our vacation was enjoyable.

Overall I rate your performance as our Vacation Advisor as an A+ and will highly recommend you to family and friends for their vacations and I can assure you that you will be hearing from us to plan our next family vacation.
The only hiccup we experienced with the travel arrangements is Alamo charged us for an additional day for 1/2/11 since our flight did not leave until 9:40 PM.

Please extend our thanks to Annette Rawlings for the equally great work she did in arranging our activities. We enjoyed each and every activity she recommended. The only disappointment was the fishing trip; we didn't catch any fish! Too bad you can't arrange the fish's travel plans to intersect with our boat. Let us know when you will be adding this service as well. All kidding aside; the crew of the charter boat were very professional and tried very hard to find the fish and the experience will be remembered by all. Our favorite was the Molokini snorkeling. We were fortunate to have a clear day with calm waters; and lucky enough to have plenty of dolphin and whale sightings/viewing on top of the fish and turtles.

Thanks again to all at McCoy Travel for a great vacation that will be eternally remembered by the entire family. It will be a challenge to top this vacation; but we'll definitely be contacting you in the future to help us attempt an even better sequel.
Sincerely,
T. Wilkens & Family
New Salem, ND

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Happy in Hawaii - Loved Honua Kai & Feast at Lele

Hi Melissa.
Thanks for the email, we had a lovely vacation.
The Honua Kai was GREAT. We were especially happy with the Feast at LeLe... it was exactly what we were hoping for. Thanks for the recommendation.
Loved the snorkeling cruise we did; but next time would opt for a catamaran cruise. Other than that, we had a great trip and wished we could stay alot longer!

We hope to travel with you again.
Happy New Year
L. Hannigan
Tacoma, WA

Pre-Baby Vacation to Kona, Hawaii

Hi Faye!
I hope you are doing well. I just wanted to thank you for putting together our trip to Kona last month. Besides Jason's little mishap, we had a very relaxing pre-baby vacation!

I'm due in three weeks and already thinking of our next romantic get-away! I'm thinking the Greek Islands in July for our wedding anniversary. Have you been? Thoughts? I hear renting a sail boat and going island hopping is the way to go?

Thanks Again,
K. Hansen
Irving, CA

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Planning a fantastic Kona Village Vacation in Hawaii

Thank you, Melissa for your newsy letter :-)

I forwarded your last note to a friend. He and his wife might be interested in staying at the new condo you wrote about. I also alerted another friend to the fact that you also book Australia trips. They are planning one in 2012. We have been invited to accompany them but do not know if hubby can stand the long plane ride. Time will tell.

We are truly looking forward to our February Kona Village vacation that Hiapo is helping us plan and hardly a day goes by that it isn't mentioned. Hiapo's note about his travels was very informative too and I am really excited to be working with McCoy Travel.

Aloha (I'm practicing)
B. Wyman
Longview, WA
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Joyful Hawaii Client says planning was "flawless"

McCoy Travel Family,
We wanted to drop you guys a line since returning from our adventure to the Hawaiian Islands. We want to thank you so much Hiapo for putting the trip together for us. My wife and I had to put off our honeymoon 10 years ago due to family and financial limitations. Patience is a virtue and this trip met those expectations and more. We spent the first two nights in Oahu at the Hilton Hawaiian Village in the Rainbow Tower overlooking the Pacific Ocean. Pearl Harbor was a very moving experience and we enjoyed the step back in history. The city tour allowed for us to get a better grasp of the Hawaiian History prior to islands becoming a state. We spent the remaining time on the island of Kauai. It was so beautiful with the tourquios water and mountainous landscape. We stayed at the Sheraton on Poipu Beach. We spent our days taking a helicopter tour of the island, a boat tour of the Napali Coast, multiple snorkling trips and a luau at Smith's. It was a great time and we will never forget our gettaway . We have already had some friends ask about the trip and they have expressed desires to make the trip as well. We plan on sending them your way. You guys have got it down to a fine art with a flawless system. Thanks again for all that you guys did for us.

Hope to stay in touch.
B&C. Cooley
Ellisville, MO

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Incredible Oahu Vacation

Lori,

We are settled in and back to work.....sigh!!!!
Oahu - Hawaii was beautiful! The hotel was great! It was clean, staff was nice, the adult only pool had us at hello!!!! LOL The flags on the back of the pool chairs to get service was a cool idea.....the waitress were super fast and efficient too! We loved the bar "Rum Fire" ...it was the happening place to dance under the stars!

We asked the locals about food and went to Duke's steakhouse ----OMG AMAZING--- we all agreed it was the best steaks we have ever had! Then we went to the "Shore Bird" for a fun night of grilling and singing - great memories!

The catamaran was awesome! We hiked diamond head which was breath-taking. Did some snorkeling at turtle cove and sharks head after we toured the island and shops on the north shore in our super cheap SUV you recommended!
Pear Harbor ....well still brings tears to my eyes.... it was a very moving experience for me as my dad was deployed from there 3 days after the bombing and sent to Okinawa where he received his purple heart. We meet 4 WWII vets which was just too cool for us! Got our pics taken with them and helped them place their lei's on the memorial!!!
All the food in the hotel was great and the breakfast deal was just that, a great deal! Food was really good!
The luau was great, food was good! Transportation not so much, but Overall things were great!

Flights were long but ok.....we all agreed first class the next time for more space. Being greeted with our names and a staff member right after getting off the plane made things MUCH easier for us! We do plan on returning some time ....all the locals recommended we try Maui next time....so why not!
Thanks so much and we did get your message....we had a meeting with the sun that day!

Mahalo to you and your staff!!!!
J. Hartsock
Williamsport, MD

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Hawaiian Vacation

Lori,

We had a wonderful time, I believe we will planning to return in future to try and do some things that we missed doing this trip. Your assistance was greatly appreciated and we look forward to returning in future.

Thanks
B. Van Scyoc
Shippensburg, PA

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Pre-Departure Happy Client

Hi Melissa,

I have already spoken to AND heard back from Mike via e-mail. He has already far exceeded my customer service expectations. I look forward to doing business with your agency. I sincerely hope we can make something work.

Thanks for running a great organization.
Best regards,
B. Kinch
Boston, MA

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Fiji & Hawaii Luxury Travels

Aloha Faye,

The trip was excellent, thank you very much. Namale was almost perfect with super nice people, excellent facilities and service. They really went out of their way for our anniversary dinner with music, cake and room decorations. I told Anna, they probably have never seen people who stayed together for 35 years. We have broken the Namale record (it was 30th anniversary before). The diving was badly affected by the weather but I did get certified, so I am happy. The villa was excellent.

Hawaii was very good. Four Seasons is Four Seasons - always the same and always good. We found ourselves talking about Namale all the time which tells you how much we appreciated it. The golfing was very good and lava boat even better.

As for your services, no complains whatsoever. I am very happy and will mention you on TripAdvisor. You do not have to change anything.

I hope your NZ trip was equally good. Thanks again for your help and we are looking forward to using your services again. I promise I will share you with others against my common sense.

M. Wyrzykowski
Ontario, Canada

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Wonderful Hawaii

Hi Hiapo,

Just wanted to say our trip so far has been wonderful. The Moana Surfrider was a perfect choice-Thank you. Heading to the Big Island today and looking foward to experiencing all the Fairmont Orchid has to offer.

Thank you for all you have done to make this a special trip

Mahalo
Damon & Lynette
D&L. White
San Antonio, TX

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Incredible Kid Friendly Hawaii Vacation

Hey Melissa & Hiapo,

Thanks so much for checking in. We had a wonderful time. Our son got to practice snorkeling with the boogie board that had a face hole in it - he could float on the board and use his snorkel to watch the giant turtles, He loved it! He also liked the fire dancer at the luau.

Thanks again- we had a great time!!
M. Ross
Portland, OR

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