Hello,
Happy New Year to you and your staff. First of all, forgive my late response…coming home from the trip of a lifetime and following it up with Thanksgiving, Christmas and the New Year is a bit daunting, and believe me—takes up A LOT of your time!
I do want to let you know that the service that Michael Byrne provided us was paramount. He answered every stupid little question I had, and trust me—I had a lot of them. He had us set up with a great hotel—we stayed at the Hyatt in Maui and thought it was just lovely. The absolute only problem was one, little cockroach…but hey, we’re in the tropics and that happens, right? Other than that, I thought I was a queen. The staff there, the food there---all of it—absolutely beautiful. Our plane ride was uneventful…which is the best you can ask for in a plane ride—we even arrived a bit earlier than we were supposed to, so that was great as well.
Michael put us in touch with Brenda LeBrun (to help us reserve activities) —who was absolutely WONDERFUL!! Brenda and I hit it off like two old friends. She is great—and she knew the island inside and out. She recommended and booked awesome things for us to do. We ziplined, went horseback riding, took a road to Hana tour, went snorkeling—just about every great thing you could do on Maui. She booked us with a great snorkeling tour…never in my life did I see so many beautiful fish! Not to mention swimming around with the turtles at turtle-town…that was a real treat, something that will always be remembered! I’m not sure of the tour company that took us through Hana, but our guide…her name was Pu---was absolutely fantastic! She shared so many great facts and stories with as she drove us through the beautiful scenery. We learned so much about the island and the native Hawaiian people from her, it really was so much more than we expected.
I will be sure to log onto TripAdvisor.com and share all my experiences with your staff and suppliers…and believe me, as soon as we can---we will be contacting Michael again and coming back to Hawaii for another visit!
Thank you very much!!
M. McKenna
Whitman, MA
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