We had an absolute awesome time on Maui. Holly did an excellent job in setting everything up. The hotel was very nice. Every employee was friendly and courteous. We have no complaints. We chose 4 excursions/activities: Helicopter ride, Kai Kanapali Champagne Sunset Cruise, all-day trip to Lanai, and the Luau at the Mariott. Everything went well with all of them. We do have one question: does everyone in Hawaii enjoy their jobs? because they sure act like it, which makes a big difference. My husband's favorite one was the helicopter ride. He only wishes that it was not so cloudy that day. My favorite one was the all-day trip to Lanai. Believe it or not, I liked the tour of the town. But I loved everything we did that day. The sunset was also awesome. Again, every person that worked in all these excursions seemed to enjoy their job/life. I just love that. We also drove 1/2 way to Hana. That was awesome as well. We also drove up and down the west coast. Very nice.
I also want to mention what a great job Holly did in organizing everything. She was so very helpful and answered all our questions. If I left a message, she always got back to me with in a very reasonable time. She went above and beyond what was expected of her.....and, like everyone else, she loves what she does. All in all, everything went perfectly well. Our experience exceeded our expectations. And the service you provided definitely exceeded our expectations. Thank you for making this so memorable.
The plane to and from Hawaii was perfect! The only thing that went wrong was the flight from Chicago to Louisville (the last segment of our trip). Our flight was cancelled. We ended up driving home. However, Holly and Classic Vacations handled our refund.
It really is difficult to describe our experience in words. There is so much to tell/say. I hope I was able to convey how very satisfied we were with our experience.
Mahalo & Aloha, again
S. & S. Pursell
Louisville, KY
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