Aloha Melissa & Michael,
Our Trip was great – 2 nights at the Ihilani in Oahu and then the rest of the time in Maui.
Loved the snorkel trip and it worked great because it was like being on a Whale watch tour as well. The Luau was great – everyone enjoyed it. Beach at Kaanapali was fantastic and the Westin is a great hotel – it was packed but to be expected given school vacation week.
The first night at the Ihilani was Valentines day and we did not think to make a dinner reservation in advance and everything was booked. We expressed our concern to the hotel manager and they actually set us up with a room service menu that was fantastic – expensive but fantastic. They comped us a few appetizers and really did a great job. – This confirms my experience with great service from the Marriott.
Mokulele Airlines was great on the trip to Maui. Found out on the way that they do not have a bag agreement with American so it was best to fly back via Hawaiian so the bags could get checked straight through.
However, when I logged in on Friday I was able to get boarding passes for my American flights but not for Hawaiian Air and the line at the airport was the worst I have seen in a long time. It took well over an hour and 15 minutes to check in and I thought we were going to miss our flight- they could not explain why I could not print the boarding passes in advance.
All worked out in the end & we'll be in touch with you for our next trip!
Bottom line Hawaii is paradise after a long New England winter.
J. Hughes
Stow, MA
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