McCoy Travel Happy Client Testimonials and Reviews

Christmas in Fiji

2012-01-20T21:38:00.002-10:00

Hi Faye

Sorry it has taken me so long to respond. We had the most wonderful time and the very best vacation we have ever had. I have been to the Hawaiian Islands over 25 times ( my son lives on Oahu) and have never experienced what Qamea and Fiji have to offer. From our first steps on Qamea until we left (Carol cried for 10 minutes as we were leaving) we were treated as family by all of the staff. The Fijian people are truly some of the most warmest and friendliest people on earth. I cannot say enough good things about the entire staff. “William”, the best bartender in the world, “Sugar” you never know if he is telling the truth, but he will make you laugh all day. “Mariah”, a wonderful woman who makes you feel at home!! Percy, Jon, Pio, Beba and Eddie, all wonderful people with a great sense of humor and truly care about you. The new managers, Edgar and Lorena are wonderful people who want to make sure everything is perfect for you. Tracy, the outgoing manager, hard working, and on top of everything. The Resort is in a perfect setting, the food is as good as it gets, the rooms are wonderful, the beach, the water, unbelievable!!! The new friends we made from around the world, Ben and Felicity and Joe and Elise.

I want to thank you for suggesting Qamea and organizing such a wonderful experience. We will be sure to contact you for our next adventure! Thank you!!

D. Webster
(Chino Hills, California)

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Fab Fiji Getaway

2012-01-20T14:17:00.000-10:00

Bula Bula, Mike

First of all, I had no idea you were booking us on a tour of pure awesomeness. Fiji was the highlight of our whole vacation. Worth every stinkin' penny. I didn't want to leave.

They treated us like absolute royalty at Likuliku. I will recommend your services and their accommodations to everyone I know. I understand we were their first Signature Guests as well, whatever that means. In any case, everything worked so smoothly (transfers, etc) and I can't thank you enough.

You're probably going to hear that we cancelled our free massages. I'm so sorry, we couldn't leave the weather/water even for one hour! I still have indentations from my snorkel mask.

It's been 10 years now but I don't remember having this type of experience in Bora Bora. Although Bora Bora was post card perfect aesthetically (as is Fiji), I never received this level of customer service and overall "wow". Am I crazy? And how would you compare the two?

Vinaka, Vinaka, Vinaka,

J. Miller
(Columbus, Ohio)

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Maui Family Holiday

2012-01-20T13:45:00.002-10:00

Thanks Caroline, for everything! I need to work on editing our pictures and I will be sure to send you some.

I always refer McCoy Travel whenever I can and speak very highly of you all.

L. Hannigan
(Tacoma, Washington)

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Big Island Family Vacation

2012-01-20T13:21:00.001-10:00

Joanne -

Things have been busy since being home -- my apologies for the delay. We enjoyed our stay in Hawai'i very very much and hope to go back soon! I had a very positive experience with your company. The places you found for us (esp. the Aston Kona) were excellent, and when we had an issue with the Hilton Waikoloa, your staff was very responsive, even though it was Saturday and Christmas Eve to boot. Thanks again!

E. Bender
(Seattle, Washington)

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Beqa Lagoon in December

2011-12-21T22:52:00.002-10:00

Bula Lori and all the crew,

Kelsey and I had an excellent time in Fiji. The resort was spectacular, the staff were all so very pleasant. I thoroughly enjoyed everything that Beqa has to offer. The diving was beautiful, so many corals and fish I was simply in awe the whole entire time. What a wonderful culture the Fijian people. I had a few very nice afternoons sitting in the village talking story with Joeli, Lita, and their son Sam. What a welcoming and loving people. I literally lost myself a few times in utter happiness. When the choir and the school kids came, each time I was just out of it with the powerful energy they put in the air. I also had a great experience making coconut cups with Tuemo and Blackie who did most of the work despite my efforts to do them myself haha. Anyway I have already and will continue to tell people about the amazing time we had. Mark and Sue were so very helpful with anything we needed or questions we had. Thank you all Lori and the McCoy crew, Mark and Sue, and all of the VERY special Fijian friends that we made along the way for a week of life I will never forget and hope to relive again.

Z. Lenox
Kihei, Hawaii

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Happy Bora Bora Adventure

2011-12-21T09:00:00.003-10:00

Lori

Thank you for your assistance with an amazing Tahiti adventure. We will both be forever grateful!

Our trip was the experience of a lifetime! Our favorite moments were watching the sunrise and just being in the most beautiful place in the world. The people were happy and gracious, the accommodations exceptional, and the food, divine. We could not have asked for more.

Respectfully,

Mylo and John
(Victorville, California)

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An amazing Hawaiian vacation at Ritz Carlton Maui Resort & Spa

2011-12-20T13:31:00.001-10:00

Mike

Thank you for putting together the package for our amazing Hawaiian vacation. Your excellent travel advice, attentive service and great care to detail made our trip go smoothly and we felt well taken care of by you and your staff.

Thanks again for doing such a wonderful job and for being such a great agent for us. We look forward to working with you again on our next vacation.

Warmly,

B. & J. Ost
St Charles, IL

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Fabulous Fiji Weddingmoon

2011-12-19T14:15:00.001-10:00

Bula Lori

We had a great experience and look forward to returning and using your services yet again. Thank you all so very much for the assistance. Fiji was more than a dream come true in a perfect location at Matangi. I appreciate all the e-mail greeting cards for Birthday, Thanksgiving, and Holidays that we received from your company, I could have never thought a travel agency to care or show as much as your team has. I continue to forward the Travel News and Deals that I receive to friends and family in hopes someone will use you soon. Again a big THANK YOU to the McCoy Travel Team, Lori Evans especially. Happy Holidays and thank you for making my Wedding a truly unimaginable experience.

Vinaka Vakelevu,
R&L Works
Lewistown, MT

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Amazing Fiji Vacation at Beqa Lagoon Resort

2011-12-19T10:25:00.000-10:00

Aloha Lori,

Thank you. Fiji was amazing. The accommodations were very nice and far exceeded our expectations. The food was very good and we had enough. The Diving was awesome. We really enjoyed the people and especially the organization. We didn’t have to worry about anything which made it very relaxing. I would not recommend this location to anyone who wasn’t a diver though as everything was geared towards their schedule. The dive crews were very professional. We were a little concerned having been in Mexico but they were very cautious and made sure everyone was safe.

Hope this helps.

Mahalo
G. Walker
Maui, Hawaii

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Great Trip at Beqa Lagoon Resort

2011-12-14T15:19:00.001-10:00

Aloha Lori,

I would like to thank you for all of your help and for a great trip. Had a great time in Fiji.

Mahalo

T. Leibl
(Pasadena, California)

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Happy Hawaiian Island Vacation Customer

2011-11-29T08:36:00.000-10:00

Aloha. Thank you to you and your staff for all the assistance you provided during our recent trip to Hawaii. A special thanks to Joanne and Annette for all their help and patience.

Our trip was great and we did not experience any problems. The only thing we did not really like was the Maui Banyan. After a couple of nights, Annette arranged for us to move over to the Grand Wailea, which we loved. We really enjoyed Wailea and the time we spent in Maui. It was our favorite part of the trip.

We also really like the Sheraton in Honolulu. Nice property with an excellent location. Loved the pool!

Thanks for everything and I will be contacting you to plan another trip for next spring/summer.

E. Murchison
Dallas, Texas

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Fiji Island Treehouse Honeymoon (Pre-Travel Letter)

2011-11-15T16:09:00.002-10:00

Hi Mike!!!

I am soo excited! Only 7 months away.. Don't know how I will hold up :)

Thanks Mike- I do want to take the time to thank you so very much with the travel plans. Ivan and I are extremely excited and cannot wait to go on this trip! Thanks so much for answering all the questions we had.. And for being great. :)

Ana-Marija V.
BC, Canada

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Maui Family Vacation

2011-11-14T17:01:00.001-10:00

Thank you for all your help. Wasn't able to go to anything "extra." Saturday morning we just laid out in the sun some more & enjoyed the beach. We really miss it here in TN. Wedding was enchanting that night, went out to eat at Longhi's.

Caroline, thank you for all your hard work. I would have spent hours on the computer trying to book this but you made it very easy for me. I will happily recommend you to anyone who is planning on vacationing out there.

Sincerely,

C. Boyer
Spring Hill, TN

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Hawaiian Getaway

2011-11-10T14:09:00.001-10:00

Aloha Melissa,

I wanted to write to you to let you know how incredibly happy I am! Ever since the "casual" post on Facebook that I was interested in vacationing in Maui, I have been treated with nothing but kindness and helpfulness by Tish. She is such a wonderful person. When I posted the comment that I would like to visit Maui, she sent me a message to let me know she would help me out. I took her up on the offer and have not regretted a thing. She swiftly and patiently arranged my hotel accommodations (which were wonderful; I very much enjoyed staying at the Mana Kai Maui and would return there next time I'm there visiting) and my daily excursions. I had a great time there and believe that most of it is because of Tish. At the airport, after I retrieved my baggage, I turned around to find Tish waiting for me! I did not expect that and was so pleasantly surprised. She sure knows how to treat her clients, that's for sure. She is a fantastic travel agent and now, friend. She went above and beyond that day - not only did she provide me with maps and literature about my excursions, she also guided me to Subway for a bite to eat, shopped with me at Foodland, showed me to my hotel, and helped me carry my bags to my room! That type of service is not found anywhere and I feel very lucky to have found her. I would like to visit the islands again soon (maybe even in 2012) and will definitely utilize Tish.

Mahalo from a very satisfied customer :)

S. Wolcott
Omaha, NE

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Fantastic Fiji Vacation

2011-11-04T10:50:00.001-10:00

Hiapo-

Thank you so much for designing such a beautiful trip. Wayaka met every single one of my expectations and was everything you claimed it would be!!! I appreciate from the bottom of my heart that you just didn’t “sell” me an expensive trip. Your honesty and integrity are hard to find and will keep us coming back.

The experience was excellent! From the moment we landed we were welcomed and felt the warmth of the Fijian people and the spirit of the island. They didn’t know the word “no”. Even if we asked a simple question “I don’t know” wasn’t an answer, they would find out. The food and drinks were over the top and the staff became very close to us.

The people and children living at the village also were so loving and kind. Before we left, I told the village if everyone in the world had as much love in their hearts as they do, we’d have a perfect world.

We also appreciated the spa treatments you provided! That in itself was literally an out of body experience!!! We have never felt so relaxed or have felt more care free in our lifetime!

One bonus….Mr and Mrs. Gilmore arrived to celebrate his 80th birthday and it was a joy to visit with them. What amazing people!

Thank you, Hiapo! If there is anything I can do for you or McCoy travel, whether it be a reference, testimonial, or a person one of your clients can call regarding my experience with McCoy or Wakaya, I would be glad to provide anything. We love the Pacific Islands and look forward to doing business with you again in the future!

J & P Haley
Hays, Kansas

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Happy Taveuni Resort Fiji Clients

2011-10-20T11:24:00.004-10:00

Hi Joanne,

Nick and I wanted to thank you SO very much for all of your hard work in regards to helping us plan our honeymoon. We were in true paradise at Taveuni Resort and Spa on Taveuni Island in Fiji. Everything was absolutely perfect and we had the best two weeks of our lives thus far :) It was better than we could have possibly expected! High praises to you for helping us plan an absolutely unforgettable honeymoon :) Thanks again!

Thanks,
M&N Ranns
Okemos, MI

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Lovely Maui Vacation

2011-10-14T13:12:00.002-10:00

Hi Caroline,

Ahhhh....oh the sounds of the beach! The waves! The birds! It is Heaven to my ears! Thank you for all your help & then sending such a sweet animated card! I feel like leaving the sound on & just sit here listening to it.... I look forward to coming out to Maui & I know I will not want to leave.

Sincerely,
Cindy Boyer
Spring Hill, TN

St. Barts Honeymoon Planning

2011-10-13T13:23:00.002-10:00

Minerva,

Thank you so much for checking in with me. I did receive my itinerary in the mail. Very sorry that I didn't let you know that I received it. I will double check everything tonight and also follow up on all of the other recommendations. Thanks so much for reminding me ... as you can imagine, life is pretty busy with planning right now so your call and email are extremely helpful. After I review the itinerary, I will get back to you.

I would also like to say that McCoy Custom Travel should be very proud of Sue! In all honesty, I spoke with multiple travel agents along the way (Sue knew this as well) and Sue was no-doubt the best. She has been a delight to work with and has certainly won my business in the future. She really helped me put together a honeymoon that I know we will love. Please give her all my thanks!!!

Will touch base tomorrow.
J. Mixon
Lexington, KY

Taveuni Palms Fantastic Vacation

2011-10-10T13:45:00.002-10:00

Hi Faye:

We had a wonderful time - everything was perfect. Finally got to meet Kelly and Tony this time and they were fantastic - so enjoyed meeting them.

Just trying to recover now as I don't do well with the time change - but we had a fantastic time and couldn't be happier - Taveuni Palms is definitely one of our favorite places and holds a special place in our hearts.

Hope all is well with you - thank you for everything!
D. Fischer
Yorba Linda, CA

Beautiful Viwa beachfront Wedding

2011-10-09T14:07:00.001-10:00

Bula Faye:

We had a fabulous trip!!! Everything was perfect! Viwa is THE place to go in Fiji for sure. I'm still slowly getting all of the pictures downloaded but I will definitely send you some. It's just taking a little time trying to do that and take care of the baby now that we're back. Thank you so much again!!! You and the McCoy team have been wonderful and the staff at Viwa are truly out of this world! They are a rare bunch, beyond welcoming and nice. I have never experienced anything like them in my life and can't wait to go back. Johnny and I made some life long friends :)

On out return trip the catamaran broke down so we had to spend a few hours waiting at Octopus Resort for them to send another boat out and I am so happy we stayed at Viwa after spending a few hours at Octopus. Viwa puts Octopus to shame! Lol, that's just my honest opinion if course. The privacy, the beaches, the staff, and just the overall experience is so much better at Viwa and I recommend Viwa to everyone wanting to visit Fiji. I doubt I'll ever stay anyplace else.

The only recommendation I could say to anyone going there is to maybe buy your alcohol, sunblock and things like that on the main island before you head out to Viwa because they are very expensive but it's understandable because they are not on the main route to receive supplies but that's the only sort of negative thing I could say about them.

The wedding was perfect! I could not have dreamed of anything more and our private dinner in the beach was just a perfect end to a perfect night. The chef and food is amazing!! I have never and probably will never have a lobster that phenomenal!! I could probably go on for days but I'll try to save some of my gratitude for when I send pictures. Thank you again Faye! Our trip was something you can only dream about!!!

C. Field
Yantis, TX

Happy at Tambua Sands Fiji

2011-09-25T11:40:00.013-10:00

Melissa,

First off my wife and I would like to thank you and Mike for making this happen for us on such short notice. The information provided by your team was very useful for getting around and planning our stay at Tambua Sands. It was nice to have such wonderful help choosing a destination.

The trip was many more times the experience that we had expected. Upon arrival, we had a cheerful greeting followed by very friendly and helpful service from the staff at the resort. We took full advantage of having the resort to ourselves for the first few days of our stay; truly a romantic time for my wife and I. During this time we made friends with some of the staff and it was this that opened our eyes and adventures with the local Fijian villagers. We had hoped to get a chance to share in the local way of life while on the island. We expected to have to work at a friendship before sharing in their culture but found the opposite to be true. It was no trouble at all getting close to the people and as in any relationship it is a give and take effort to get to know each other and truly find a peace. These new friendships opened the door to the entire village and it is there that our hearts remain. Soon it was clear that the resort was only going to be used for a place to sleep. The remainder of the time was spent in the village sharing in their way of life. Unforgettable and life changing is the only way to describe this vacation.

We did have a chance to venture off and look at other parts of the island in Fiji. It was good to see, but it was always nice to return to the quiet setting of Tambua Sands and the staff there. Here we knew each others names, stopped to visit, and spent genuine time together. A visit to the neighboring resorts reinforced that we had made the correct decision in regards to a resort destination.

Thank you again for helping us establish a new group of friends that we will always cherish and remember. Your services will go highly recommended to our friends, family, and co-workers. I hope that they take advantage of your committed service as we will be sure to encourage it. Also, sleep well knowing that our next vacation will start with your team. Mike did a wonderful job and deserves to be recognized for his promise to deliver, friendly tone, prompt follow ups, reassurance, and exact knowledge of his job. Feel free to use any or all of the correspondence above as you see fit.

Vinaka,
G&M Applekamp
Atascadero, GA

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Fabulous Fiji Honeymoon

2011-09-23T13:08:00.005-10:00

Hi Melissa,

I have been working with Faye and have just given our confirmation to proceed with our honeymoon staying at the Intercontinental and Namale. I wish to compliment Faye for her caring, patient professionalism, and her obvious desire to package the perfect honeymoon. Her knowledge, understanding of our needs and her ability to nurture Fijian Novices to plan our honeymoon is exemplary. I run a retail business and can only hope to have staff as thorough and committed as Faye.

You are blessed to have such staff.

In addition, your rolling narrated video coverage of rooms at Namale have been of great assistance. You know your doing things right when you're attracting unknown clients from the likes of Far North Tropical Queensland. It was also comforting to read Faye's bio and discuss her time when she lived in our neck of the woods. To you and you team, thank you, we could not be happier with our decision.

P. Chrisfield
Queensland, Australia

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Romantic Maui Honeymoon

2011-09-22T13:26:00.004-10:00

Hi Mark,

I just wanted to write and thank you for coordinating our honeymoon in Maui for me and my husband. We spent an incredible week on the island, and I'm so glad that we had your advice and support while planning this trip. Hawaii really is an amazing place, and we had a fantastic time exploring, hiking, scuba diving, eating, and relaxing after our wedding. I've attached a picture from our last night at the Old Lahaina Luau as well :)

Thanks again for all your help!

All best,
L. Curry
Sunnyside, NY

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Happy Four Seasons Bora Bora Honeymooners

2011-09-20T11:27:00.000-10:00

Hi Sue,

Four Seasons Bora Bora was amazing! We will definitely be headed back to Bora Bora in the next few years. We loved everything about it; Food, Staff, Room, and all the free activities. We never left the hotel because we always found something to do.
Thanks for everything and let me know if you come across any specials for this resort.

D. Stewart
Austin, TX

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Amazing Trip to Fiji and New Zealand by Faye Bartlett

2011-09-06T08:39:00.008-10:00

Faye,
Our trip to Fiji, Royal Davui and to Queenstown, The Rees Hotel was the trip of a lifetime!
Royal Davui was an experience in luxury, with wonderful personal attention by the entire staff, combined with 3 extraordinary diving experiences that will never be forgotten including the Beqa Lagoon Shark dive.

The Rees Hotel accomodations consisted of a brand new beautiful 2BR apartment (with full kitchen and dining area) with a patio, balcony and an incredible panoramic view of the lake and the Remarkables. Queenstown, which was a lot of fun (including happening bars, restaurants, a day of skiing, flights to and from Milford Sound and Keagan and keenan's Bungy Jump). Incredible combination of a wonderful South Pacific experience combined with really fun adventures in 8 inches of snow in Queenstown. So we are very grateful for your direction and assistance. Thank You for finding the Rees and arranging the trip so seemlessly.

When we arrived in Queenstown we learned that a very large snow storm was about to arrive! We tried to rearrange our itinerary but the airport was closed for the next 3 days so we were able to make arrangements with another service to fly to and from Milford Sound which was another incredible experience.

We are all quite grateful for your able assistance and am particularly thankful that you came to our rescue when we were abandoned by our previous travel agent. You listened well to our desires and kept working until matching arrangements were put into place so Thank You again Faye!

B. Buchanan
La Canada, CA

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A Great Vacation in Hawaii

2011-09-06T06:14:00.004-10:00

Aloha Sue,
We had a great time in Hawaii. Thank you so much, we had a room upgrade in both hotels. The room at Halekulani had great ocean front view and upon check in they surprised us with a bottle of champagne and a Happy Birthday note which was very sweet. At the Ritz-Carlton Kapalua we were upgraded to a suite. I could have not asked for better rooms :) Our domestic flight was also smooth and with no delays.

Thank you again as you helped perfecting our holiday.
I will for sure book all my future holidays with you!

Best Regards,
H. Yahya
Houston, TX

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Point Reef Bure at Jean Michel Cousteau Resort in June

2011-08-30T14:39:00.001-10:00

Mike

Happy Birthday! Boy did we have fun in Fiji, cannot wait to go back!

RJ
High Ridge, MO
Family of 5 in a Point Reef Bure for 8nts at Jean Michel Cousteau Resort in June

Hawaii Family Adventure

2011-08-17T10:46:00.006-10:00

Hi Faye,

Thank you for helping with our wonderful trip. There were absolutely no glitches at the airports (all 8 flights!) -all went as planned. We were very pleased with all the resorts we stayed in. The Outrigger was perfect for Oahu, and we loved Duke's food. The Hilton Waikoloa and Grand Hyatt were both spectacular. Annette helped us with activities, all of which we enjoyed very much. Backcountry Adventures provided a fabulous zip line tour in Kauai and at the advice of a friend, we went on a boat in Oahu through Dolphin Excursions. We highly recommend them. Jenna was an outstanding captain.

Thanks again for an extremely memorable trip. We will certainly use McCoy again.
(Thanks also for the delicious short bread cookies sent to the Grand Hyatt).

Have a great rest of the summer,
K. Keppel
Sarver, PA

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Romantic Tahiti Honeymoon

2011-07-05T13:39:00.004-10:00

Hi Mark,

Had an excellent time on our trip, including the great service we received from Hilton (at both resorts), had superb experience with working with you!! You did an awesome job booking our trip and getting us all the necessary information ahead of time. Most importantly, everything went according to plan. Great job!!

When we are ready to go on our next vacation, I will certainly contact you!

Thanks,
S. Noonan
Ft. Lauderdale, FL

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Hawaiian Honeymoon

2011-05-05T07:16:00.003-10:00

Hi Mark,

Hope you are well! Thank you so much for arranging our trip. Mike and I loved Hawaii! We had the best time and didn’t want to come back.

We loved the Marriott Wailea. It was really perfect. We surfed on our first day in Lahaina, we did the drive to Hana and came back the other way, ate at Mama’s Fish House and did lots of shopping in Lahaina and Paia. Oh, and went to the Luau at the hotel.

In the Big Isle we did a helicopter tour (which was amazing), zip lined over Umauma Falls, drove to the top of the volcano and saw tons of waterfalls. The Fairmont Orchid was really nice, and we were upgraded to the gold level which was lovely. We got a nice bottle of champagne from you the first night at the Fairmont with a nice note, so thank you very much for that! It was a really nice touch. I would definitely go back – the flight is very long though.

Here’s a video Mike put together from our trip.

Thank you again, we had the best time. I would recommend Hawaii to anyone and everyone.
J. Chavez
Ft. Lauderdale, FL

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Fabulous Fiji Vacation

2011-04-16T08:29:00.004-10:00

Bula Faye,

Just back from our great trip. Your suggestion of Royal Davui was absoltuely perfect. Exactly what we were looking for. We probably would not have ended up at Davui without your good guidance. So thank you for your excellent and thoughtful advice.

We were in Bure 3, per your suggestion, and it was magnficient. Perhaps the best thought out resort room we ever stayed in, and the view was everything we could have hoped. If and when we go back, we'll probably try Bure 5 (which was already spoken for during our week) since it appears to have a grand location as well.

The Air Pacific Departure lounge passes were hugely appreciated. So getting to spend the hours before our departure in the Air Pacific lounge was a HUGE benefit. Thanks for getting that for us.

Vinaka
K. Glazier
Pasadena, CA

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Lovely Namale Vacation

2011-04-11T08:52:00.002-10:00

Beth,

We wanted to thank you for all of your hard work on our Fiji/Namale trip. It was absolutely perfect!!

I know we spent a lot of time trying to figure out which place to stay and then which room to stay in, and we wouldn’t change a thing- we loved Namale and its people, as well as, our room, Civa. We were so impressed by how friendly all the people were at Namale and how comfortable they made us feel. And I think Melissa was right when she summed up Namale as being “comfy”. Everywhere you went and sat, it was so comfortable!! We thoroughly enjoyed hanging out at our room, enjoying the pool and reading our books. The food was unbelievable as well, with such fresh fish, fruit and vegetables! And different fresh bread daily!!! And the wine list was also very good.

It was nice to have everything all inclusive, so you didn’t have to think about prices.

We also got to meet Louisa and her husband, as they were staying there for a few days. She is very nice and we were glad that we met her.

It is definitely a place where we would want to go back to and especially, stay in the same room. It was so difficult to leave Namale- we felt so comfortable there and so relaxed!!! And their good bye song and gathering was such a nice treat- we will think of the people at Namale for years to come, and remember their warm smiles, friendly “bula bula’s” and hospitality.

Our flights did get changed on the last day, but it worked out fine. We were able to get on an earlier flight out of Suva to Nadi, so we didn’t have a 4 hour layover there (which was nice because there is nothing there!). We arrived at Nadi and heard there was a Raffles across the street, so went over there with a family that we met on the plane (coming and going), and hung out there. They were very friendly there and allowed us to hang out at the pool or the bar until our flight, free of charge. The Tabua lounge at Nadi was also very nice and was very comfortable to sit in. Business/Tabua class on Air Pacific was also fine- I expected the worst and was pleasantly surprised. We were able to get some sleep, which was nice. The seats had a footrest and reclined ¾ of the way, which was good.

It would have been nice to fly direct from Nadi to Savusavu, however, you expect some of the delays/cancellations due to the fact that they are small islands and there is weather issues. And what can you do? So, all in all, that wasn’t too bad either.

We really appreciate everything you did and for making it such a pleasant vacation-worry free! We were very impressed by you and McCoy Travel and would definitely use you in the future. We can’t thank you enough!!!

Vinaka
S & J Costello
Pasadena, CA

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Wonderful Namale Fiji Vacation

2011-03-04T14:49:00.003-10:00

Bula Sue and Melissa,

We had a wonderful trip to Fiji. Sorry for the delayed response as we have both been extremely busy with work since we returned.... good thing we got away when we did.

The resort was absolutely great. The week we were at Namale was also the first week for the new general managers; however, you would not have known as the resort workers are just extremely good. The first night there was only one other couple and then two more arrived later. Therefore, we were very much pampered.

My single favorite experience was the opportunity to interact with the people living in the villages. They were very open about their lifestyle, their history and their customs. We took the opportunity to visit the village and see first hand how they live. It was an incredible learning experience that I was not counting on.

Thanks for all your help,
D. Tolander
West Des Moines, IA

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Fabulous Beqa Lagoon Experience

2011-03-04T03:52:00.003-10:00

Bula Faye,

We loved our Fiji experience! Everything was as we expected. Diving was super. Mark and Sue at the Beqa Lagoon Island Resort we awesome hosts. We enjoyed their hospitality, conversation and first hand experiences. They really knew the island and the people. The food was attractive, delicious and my children found new foods to try and enjoy.

The room was spacious, relaxing, and so comfortable. Quiet. Very Quiet. We loved to sit on our deck and listen to the ocean and quiet! Our children were forced to converse with us! Dinners were family style and we enjoyed conversation with new friends, our hosts, and especially our children. Rosie's travel was prompt, professional and the airline room was a nice touch. My daughter enjoyed a massage, my husband and son took a relaxing shower.

Our single favorite experience was the diving ~ unanimously. Beqa Resort provided superb diving. The Dive team did a top notch job with gear, assistance and choosing locations. Diving was like being in a beautiful aquarium Everyone at the Resort was so friendly and helpful. The rooms were clean, attractive and the beds were heavenly! There was so much offered for us to try. I regret not having a Spa experience, but others found them relaxing. We went to visit the school. We enjoyed the choir and Meke dancers that came to the resort. The firewalkers were astounding as well. Thank you so much for your fine coordination and service. You anticipated our needs and any problems we would encounter with your emails which helped guided us through our visit. We can't wait to do this again with you.

Sincerely,
G. Harwood & Family
Weaverville, CA

Beautiful Beqa Lagoon Resort Happy Travelers

2011-01-31T11:08:00.006-10:00

Dear Faye,
We thank you so much for your help in planning this trip to Beqa Lagoon Resort in Fiji. Our room and all the accommodations were exactly as advertised. The food was above par that is for sure. The massages were reasonable and great also at this resort. We especially enjoyed the preflight home in the Rosie's lounge. That was a big treat, with the comfort and the massage. Thank you so much for that. We did get the hotel day room which worked out great.

We did not mind the rain as our goal was to snorkel but only got about 3 days of snorkeling and a storm many miles away goofed up the water making it very cloudy. The second week we had mostly sunny weather and after a few days the waters cleared up. Swam with a 7 foot white tip shark in front of the resort. Now that was more than we asked for thank you very much. We hiked to the waterfall and believe me even the youngsters were having a hard time. A very difficult hike but made it and loved it. Too bad the sweat or waterfall washed all the bug spray off as we got really bitten coming back. Only 5 of us made this hike and 3 of them and the guide were under 30. So being over 70 was tough.

We thank you so much for your great planning of this trip. We would recommend you to any and everyone.

Sincerely, Two Happy Travelers
J. & S. Bazaire
Lake Havasu, AZ

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Amazing Hawaii Vacation

2011-01-07T16:16:00.002-10:00

Hi Melissa and Caroline,

Thank you for your wishes. We had a great trip to Hawaii. Caroline made sure to take care of the little details for us which made the trip very special.

I've also been looking for special business class flights and thought you might know of some good deals on flights to Austrailia. Also, any suggestions you might have for seeing the country and good hotel deals would be appreciated. I do not want 5-star hotels on this trip. I am going to research the area in the next week or so so I have an idea of the terrain.
Thanks for your help and expertise.
You are great!
P. Nollkamper
Corona, CA

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Amazing Namale Fiji Vacation

2011-01-06T16:13:00.002-10:00

Hey Hiapo,

Happy New Year! Kirsten and I are back from Namale - AMAZING.

Thank you so much for setting up our travel. It was such an experience. We want to try to make it a reccurring trip - so you're my man! We got upgraded to one of the villas after a couple nights...it was crazy!

Thanks!
T. Hong
Ontario, Canada

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Fantastic Sunny Warm Hawaii Vacation

2011-01-05T16:08:00.005-10:00

Hello Faye,
We returned from the mild temperatures of Hawaii to the frigid cold of North Dakota; wish the weather could have been packed in the little room we had left in our luggage.

I want to personally thank you for the great trip you arranged for us. We all enjoyed this much needed vacation and your meticulous planning of our flights/lodging made it that much more enjoyable! We were very pleased with the lodging. Great views and easy access to the pool areas. Considering the locations of each condo unit and the plus/minus's of each; we certainly felt fortunate to have the unit that you placed us in. Where you rest and relax can certainly make or break an enjoyable vacation; and your great work in arranging the perfect lodging for us guaranteed that our vacation was enjoyable.

Overall I rate your performance as our Vacation Advisor as an A+ and will highly recommend you to family and friends for their vacations and I can assure you that you will be hearing from us to plan our next family vacation.
The only hiccup we experienced with the travel arrangements is Alamo charged us for an additional day for 1/2/11 since our flight did not leave until 9:40 PM.

Please extend our thanks to Annette Rawlings for the equally great work she did in arranging our activities. We enjoyed each and every activity she recommended. The only disappointment was the fishing trip; we didn't catch any fish! Too bad you can't arrange the fish's travel plans to intersect with our boat. Let us know when you will be adding this service as well. All kidding aside; the crew of the charter boat were very professional and tried very hard to find the fish and the experience will be remembered by all. Our favorite was the Molokini snorkeling. We were fortunate to have a clear day with calm waters; and lucky enough to have plenty of dolphin and whale sightings/viewing on top of the fish and turtles.

Thanks again to all at McCoy Travel for a great vacation that will be eternally remembered by the entire family. It will be a challenge to top this vacation; but we'll definitely be contacting you in the future to help us attempt an even better sequel.
Sincerely,
T. Wilkens & Family
New Salem, ND

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Memorable Fiji Dive Vacation

2011-01-02T16:05:00.001-10:00

Bula Faye,
We had a great trip. Robert enjoyed the dives and I was the snorkeler. The last cyclone did a lot of damage to the reef in front of the hotel, but there were fish and it appears to be coming back. There wasn't a lot to do on Taveuni when we were out of the water except relax, but that is what vacations are for. All the transfers went smooth, the people are very friendly and helpful and we enjoyed our stay at Garden Island resort. It was great to stay with other people that are there for the diving for the week. We didn't get the meal package, but glad we didn't. The choices were limited and gave us a reason o explore other areas. Faye did a great job of putting our package together and answering all questions and concerns. Fun and memorable trip.

Mahalo,
A. Wintner
Kihei, HI

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Thanks to Faye for impeccible Vacation Planning

2011-01-01T15:59:00.000-10:00

Happy New Year's Faye!

I wanted to write to you sooner, but the holidays just kept me too busy. But I want to share our experiences with you and how happy we are with everything you have done for us, and how every single detail you planned for us were executed flawlessly. I have attached a letter for you with details about our trip. If you need me to cut it down, just let me know, I just wanted to give you as much as possible to let you know how happy we were because of your efforts.

Thank you for giving us memories we treasure and keep close to our hearts!
R. Ruggieri
Antioch, CA

Happy in Hawaii - Loved Honua Kai & Feast at Lele

2010-12-27T15:02:00.000-10:00

Hi Melissa.
Thanks for the email, we had a lovely vacation.
The Honua Kai was GREAT. We were especially happy with the Feast at LeLe... it was exactly what we were hoping for. Thanks for the recommendation.
Loved the snorkeling cruise we did; but next time would opt for a catamaran cruise. Other than that, we had a great trip and wished we could stay alot longer!

We hope to travel with you again.
Happy New Year
L. Hannigan
Tacoma, WA

Beqa Lagoon Fiji Spa & Diving - What a Great Vacation!

2010-12-24T16:00:00.003-10:00

Hiapo,

Thanks for all your help with our trip! We had an amazing time at Beqa Lagoon Resort. My husband dove everyday and I snorkeled and spa'd. The food was amazing, the bures were beautiful. We really had a fantastic time!

Thanks again.
S. Harrington
Albuquerque, NM

Fabulous Fiji!

2010-12-24T15:46:00.001-10:00

Dear Faye,
Thank you very much indeed for your lovely gift of the "East meets West" massage here at the Breeze Spa.
We are thoroughly enjoying our stay here at this magical location. Everything is perfect and everyone is lovely.

Happy Holidays.
Best. The Walshes
Los Angeles, CA

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Enjoyable Taveuni Palms Fiji

2010-12-24T05:09:00.000-10:00

Mike
Thanks so much for your help! It's been a pleasure working with you & we enjoyed Taveuni Palms!

My Best,
J. Carmon
Archdale, NC

Fiji Castaway Island - Best Vacation Ever!

2010-12-22T15:01:00.005-10:00

Hello Melissa,
Our trip to Fiji was by far the best experience we have ever had! We will definitely go back next year. Castaway Island was perfect so please tell Mark he picked a good spot for us. Next time we would want a Bure closer to the Ocean, but we were not that far away. The Airline Service made us feel like we were in first class, by far the politest airline. Rosie's Service was excellent too. The only experience I did not like was at the airport lounge where we had to wait for our spa experience for about an hour. And only the adults were included so I let my 10 yr old have mine. They wanted to try a pedicure. Some of it was actually funny. I did not say anything because I did not want to offend them, I was not sure if that was suppose to be like that. Also I wanted a nice glass of wine to end our wonderful trip and they did not have alcohol in the Lounge?? Anyway the good outweighed the bad.

We were also lucky that Mark helped us set up a meal plan. Another couple at the resort was not so lucky. Food was expensive. We were glad we had the 3 meals included. Thank you again for everything and we will talk to you in the New Year. If you have any other resorts or islands you would recommend we would also be interested. It will be hard to top Castaway.

Thank you and Happy New Year.
W. Ludwig
Alberta, Canada

Pre-Baby Vacation to Kona, Hawaii

2010-12-18T16:43:00.004-10:00

Hi Faye!
I hope you are doing well. I just wanted to thank you for putting together our trip to Kona last month. Besides Jason's little mishap, we had a very relaxing pre-baby vacation!

I'm due in three weeks and already thinking of our next romantic get-away! I'm thinking the Greek Islands in July for our wedding anniversary. Have you been? Thoughts? I hear renting a sail boat and going island hopping is the way to go?

Thanks Again,
K. Hansen
Irving, CA

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Happy Holidays - Loved Qamea

2010-12-09T17:19:00.002-10:00

Hi Mike,
Thanks for the nice card! Happy Holidays to you too. We are always on the lookout for great trips and vacations, and we'll definitely keep you in mind for our next one.

Remebering Qamea Island Resort Fondly,

Thanks again!
N. Castlemain
Archdale, NC

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Fantastic Activity Planning in Hawaii

2010-12-03T11:43:00.004-10:00

Hi Annette,
I just wanted to send you a quick note to thank you again for all of your help with our Maui trip. We followed all of your tips, and we had an amazingly wonderful time. We loved the Maui Adventure Cruise (Lana'i was so beautiful and we ended up seeing 75+ dolphins from the boat). The captain said to tell you "hi." And thanks again for the Quicksilver hook up...it was great!!

The crew was above and beyond friendly. We had a wonderful time at the Old Lahaina Luau (it was beautiful and romantic just as you described), and we LOVED the Road to Hana and followed your directions to a "t." Tammy from the banana bread stop said "hi" but we never did find Bunny. :-) We love all of the beaches you recommended too. We totally fell in love with Maui and can't wait to go back!!! Thanks again SOO much!"

Thanks again,
B. Moore
Valparaiso, IN

Note: The image here is Annette Rawlings and Melissa McCoy out on a Maui Cruise.

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Excellent Vacation to Tahiti, Moorea & Bora Bora

2010-12-03T08:02:00.003-10:00

Ia Orana Mark,
We booked our honeymoon to Tahiti/Moorea/Bora Bora through you all and we had the TIME OF OUR LIVES! Everything was excellent!

Have a great day!
B. O'Brien
Jacksonville, FL

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Exceptional Tahiti and Maui Vacation Planning

2010-12-02T12:10:00.002-10:00

Ia Orana!

My wife and I had a wonderful honeymoon planned through McCoy travel, and Sue Michailidis did a superb job planning our trip to Tahiti, Moorea, and Bora Bora. We still talk about it on a monthly basis.

Also, our sister and brother in law loved their trip to Maui and raved about it for weeks. I couldn't get them to clam up about it. So again, a big thank you to Sue for planning their trip as well. She's terrific!

So down to business: We are ready to go some place tropical from Dec 26th through the 31st or Jan 1st. All inclusive. Look forward to hearing from Sue!

Thank You
P. Adams
Huntsville, AL

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Planning a fantastic Kona Village Vacation in Hawaii

2010-11-30T13:16:00.001-10:00

Thank you, Melissa for your newsy letter :-)

I forwarded your last note to a friend. He and his wife might be interested in staying at the new condo you wrote about. I also alerted another friend to the fact that you also book Australia trips. They are planning one in 2012. We have been invited to accompany them but do not know if hubby can stand the long plane ride. Time will tell.

We are truly looking forward to our February Kona Village vacation that Hiapo is helping us plan and hardly a day goes by that it isn't mentioned. Hiapo's note about his travels was very informative too and I am really excited to be working with McCoy Travel.

Aloha (I'm practicing)
B. Wyman
Longview, WA
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Happy Weddingmoon - Thanks to McCoy Travel

2010-11-30T11:39:00.000-10:00

McCoy Custom Travel helped us plan our Weddingmoon in 2008! Hiapo was TERRIFIC!!!

~ Nancy K.

Lovely Qamea Fiji Vacation

2010-11-24T10:18:00.011-10:00

Aloha & Bula!,

We could write a book on our wonderful experiences in Qamea, Fiji Islands. The trip was a "heavenly" experience. We have never had such an awesome vacation! The island was gorgeous, the coral reef unbelievable, the people were beautiful, and the resort was out of this world!

Mike did a wonderful job of lining up our travel and connections to give us a vacation of our life. Our travel was seamless and worked like clockwork. We have nothing but praise for Mike and your agency and have recommended you to others many times. We were also very surprised at our "thank you" spa treatment and bottle of champagne from Mike. We felt very special. Thanks, Mike!

The service and attention of the staff at Qamea Resort and Spa was marvelous. They are a beautiful people, so kind and friendly. It really amazed us that they could all call each guest by their first names the minute we arrived and continued throughout our stay. They were the warmest and kindest people we have ever encountered. We were like family while there.

The land and people are unspoiled. The area is VERY RELAXING, but not to the point of boredom. One could be busy as wanted, or as relaxed as wanted. It was a wonderful experience to be in such a pristine land without TV, LOTS of people, and the hustle and bustle of the busy city life. We would recommend for all to take a trip to Qamea Resort and Spa.

On our trip to the village and school, we discovered warm and accepting people. The children were beautiful and so polite. We soon realized that the school was in need. Although we took notebooks and pencils, we found that there was a lack of books. Others took school supplies too. I would like for you to advise your clients that if they are so inclined and would like to share with the children, books suitable for K-6th graders would sure be appreciated to begin a small library that was lost in a recent hurricane. Travelers need to know that there is a need and appreciation by the people who visit. I have made it my campaign to get the children a nice library and books in their homes too. Thank you.

Vinaka,
D&R Thiel
Pleasantville, IA

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Joyful Hawaii Client says planning was "flawless"

2010-11-20T11:02:00.009-10:00

McCoy Travel Family,
We wanted to drop you guys a line since returning from our adventure to the Hawaiian Islands. We want to thank you so much Hiapo for putting the trip together for us. My wife and I had to put off our honeymoon 10 years ago due to family and financial limitations. Patience is a virtue and this trip met those expectations and more. We spent the first two nights in Oahu at the Hilton Hawaiian Village in the Rainbow Tower overlooking the Pacific Ocean. Pearl Harbor was a very moving experience and we enjoyed the step back in history. The city tour allowed for us to get a better grasp of the Hawaiian History prior to islands becoming a state. We spent the remaining time on the island of Kauai. It was so beautiful with the tourquios water and mountainous landscape. We stayed at the Sheraton on Poipu Beach. We spent our days taking a helicopter tour of the island, a boat tour of the Napali Coast, multiple snorkling trips and a luau at Smith's. It was a great time and we will never forget our gettaway . We have already had some friends ask about the trip and they have expressed desires to make the trip as well. We plan on sending them your way. You guys have got it down to a fine art with a flawless system. Thanks again for all that you guys did for us.

Hope to stay in touch.
B&C. Cooley
Ellisville, MO

Incredible Oahu Vacation

2010-11-18T11:56:00.003-10:00

Lori,

We are settled in and back to work.....sigh!!!!
Oahu - Hawaii was beautiful! The hotel was great! It was clean, staff was nice, the adult only pool had us at hello!!!! LOL The flags on the back of the pool chairs to get service was a cool idea.....the waitress were super fast and efficient too! We loved the bar "Rum Fire" ...it was the happening place to dance under the stars!

We asked the locals about food and went to Duke's steakhouse ----OMG AMAZING--- we all agreed it was the best steaks we have ever had! Then we went to the "Shore Bird" for a fun night of grilling and singing - great memories!

The catamaran was awesome! We hiked diamond head which was breath-taking. Did some snorkeling at turtle cove and sharks head after we toured the island and shops on the north shore in our super cheap SUV you recommended!
Pear Harbor ....well still brings tears to my eyes.... it was a very moving experience for me as my dad was deployed from there 3 days after the bombing and sent to Okinawa where he received his purple heart. We meet 4 WWII vets which was just too cool for us! Got our pics taken with them and helped them place their lei's on the memorial!!!
All the food in the hotel was great and the breakfast deal was just that, a great deal! Food was really good!
The luau was great, food was good! Transportation not so much, but Overall things were great!

Flights were long but ok.....we all agreed first class the next time for more space. Being greeted with our names and a staff member right after getting off the plane made things MUCH easier for us! We do plan on returning some time ....all the locals recommended we try Maui next time....so why not!
Thanks so much and we did get your message....we had a meeting with the sun that day!

Mahalo to you and your staff!!!!
J. Hartsock
Williamsport, MD

Hawaiian Vacation

2010-11-18T11:18:00.002-10:00

Lori,

We had a wonderful time, I believe we will planning to return in future to try and do some things that we missed doing this trip. Your assistance was greatly appreciated and we look forward to returning in future.

Thanks
B. Van Scyoc
Shippensburg, PA

Fantastic Maui Vacation

2010-11-17T11:35:00.002-10:00

Aloha Lori and Mahalo for arranging such a wonderful trip for us!

We had a fabulous vacation on Maui! It was really hard to leave, and even harder to arrive home to the daily grind. Next time (and there will definitely be a next time), we are going to need something closer to 2 weeks to really bask in the relaxing pace of it all. Here are some of our thoughts on the places, and please be sure to let us know if you have questions:

Honua Kai - was a beautiful place - spacious, comfortable rooms, huge lanai, nice facilities, lovely grounds, good restaurant. The kitchen could use a bit of shelving for food as the dishes took up all the cupboard space.

Kea Lani - What can I say? It's the Kea Lani. We love it. Absolutely love it. Beautiful rooms, grounds, pools, beach. Impeccable and friendly service. Fantastic breakfast buffet. No wonder we keep going back. We loved them when they put us in that Villa four years ago, but we also love their regular suite! :) We love almost everything about the Kea Lani. The ONLY downside is that they no longer have a reasonably priced restaurant to have dinner with your kids.

The beaches at Wailea and Makena are sooooo great, and they were much more accessible to our children than Kaanapali. I was surprised by this, as I vacationed for years on Kaanapali with my own parents and siblings when I was growing up. I remember playing in the ocean all day, every day. But the ocean in front of Honua Kai was too rough for our kids the first few days, and was too immediately deep for them to play in safely. There's no sand shelf. The Wailea beaches have that (a soft, sandy, gradual bottom), plus the snorkeling, so our kids were able to boogie board, body surf, and snorkel all day. We saw a huge (probably 5 ft) sea turtle down there - totally awesome!

We had fantastic meals throughout the trip, did part of the Hana Highway, went to Haleakala, and just all around enjoyed ourselves. I really can't wait to go back. We were sorry not to get to see you and give you a squeeze. Next time, okay? If you have any questions about any of my comments, please feel free to call me. Thanks again Lori, we had a fantastic time! :)

Mahalo,
L. Hubbard
Bend, OR

Incredible Fiji Vacation

2010-11-11T13:20:00.007-10:00

Bula,

We had an amazing holiday at Castaway Island in Fiji. Thanks to Lori for being really helpful in getting our transfers and hotel planned. The staff at Castaway is truly unique...in all of my travels around the world I have never encountered such a friendly staff anywhere. We only spoke to Lori a few times but she was able to answer all of our questions and get back to us with answers she did not know. Everytime we called she answered her phone...no voicemail and no sitting on hold. It was a nice feeling to know that when we called we were able to talk to Lori.
Keep up the great work Lori!!!

Vinaka,
A&E. Martorina
Chicago, IL

Call McCoy Custom Travel & Cruise for exclusive offers, discounts, and seasonal specials
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click here to speak to us right now!
Request your Fiji Vacation or Honeymoon or email us at vacations@mccoytravel.com
Visit us at http://www.fiji-islands.com/qamea.html

Pre-Departure Happy Client

2010-11-11T10:17:00.001-10:00

Hi Melissa,

I have already spoken to AND heard back from Mike via e-mail. He has already far exceeded my customer service expectations. I look forward to doing business with your agency. I sincerely hope we can make something work.

Thanks for running a great organization.
Best regards,
B. Kinch
Boston, MA

Fiji & Hawaii Luxury Travels

2010-11-08T11:28:00.003-10:00

Aloha Faye,

The trip was excellent, thank you very much. Namale was almost perfect with super nice people, excellent facilities and service. They really went out of their way for our anniversary dinner with music, cake and room decorations. I told Anna, they probably have never seen people who stayed together for 35 years. We have broken the Namale record (it was 30th anniversary before). The diving was badly affected by the weather but I did get certified, so I am happy. The villa was excellent.

Hawaii was very good. Four Seasons is Four Seasons - always the same and always good. We found ourselves talking about Namale all the time which tells you how much we appreciated it. The golfing was very good and lava boat even better.

As for your services, no complains whatsoever. I am very happy and will mention you on TripAdvisor. You do not have to change anything.

I hope your NZ trip was equally good. Thanks again for your help and we are looking forward to using your services again. I promise I will share you with others against my common sense.

M. Wyrzykowski
Ontario, Canada

Wonderful Hawaii

2010-11-03T13:24:00.004-10:00

Hi Hiapo,

Just wanted to say our trip so far has been wonderful. The Moana Surfrider was a perfect choice-Thank you. Heading to the Big Island today and looking foward to experiencing all the Fairmont Orchid has to offer.

Thank you for all you have done to make this a special trip

Mahalo
Damon & Lynette
D&L. White
San Antonio, TX

Incredible Kid Friendly Hawaii Vacation

2010-11-01T13:27:00.001-10:00

Hey Melissa & Hiapo,

Thanks so much for checking in. We had a wonderful time. Our son got to practice snorkeling with the boogie board that had a face hole in it - he could float on the board and use his snorkel to watch the giant turtles, He loved it! He also liked the fire dancer at the luau.

Thanks again- we had a great time!!
M. Ross
Portland, OR

Tahiti Vacation Planning

2010-10-30T13:31:00.002-10:00

Ia Orana Mark,

Sorry I hadn't written yet. Things have been really crazy since we got back and have been in the process of moving plus trying to get back to work we have been swamped. Anyhow, I already have sent one person your way and there should be more soon. Lots of people are seeing our pics
and asking questions and want to go. I want to write up a nice thorough review of our trip and the amazing service you and your company provided soon. Thank you again for all the help you provided. We will most certainly be hitting you up the next time we are planning a trip (which we are hoping is soon!).

Have a great day!
T. O'Brien
Jacksonville, FL

Happy Hawaii Travel Reviews

2010-10-29T13:34:00.004-10:00

Hey Melissa,

I'll start off by saying that everything was how we imagined it. Hotels were accommodating and exceeded our expectations. Which reminds me, thank you for the gift basket. Our favorite experience had to be the zodiac tour of the Na Pali coastline. Food and scenery was awesome.
Hiapo gave great advice on which island to spend the most time on. We definitely needed more time in Maui then Kauai.

Thanks for all your help.
V&J. Covington
Charleston, SC

Hawaii Vacations

2010-10-27T13:38:00.004-10:00

Hello Melissa,

I just wanted to commend Hiapo for his excellent and timely service! I am not well versed in making travel arrangements and he was able to answer all my questions and obtain arrangements for that Hawaiian vacation I have always dreamed about taking. I can hardly wait!

Thank you for your excellent service. I hope this is the first of many other travels arranged by your agency for us.

Sincerely,
B. Wyman
Longview, WA

Aloha Travels

2010-10-26T13:51:00.001-10:00

Hi Mike,

Great to talk to you this afternoon, I was way out in the "gunnels" of garages cleaning and putting away summer furniture etc.... winter is approaching quickly. I had a couple of more thoughts after we spoke. First, thank you for your great news letter the other day always fun to read what is going on in the islands, as we have spent alot of time there.

Thank you for all your help we have been telling our friends what a find you all are, it is certainly a niche that is needed in the travel business. Also, thank you for the heads up on "Aloha wear" I can tell this is going to be a very relaxing holiday.

Looking forward to hearing from you,
J. Murdoch
BC, Canada

Kauai Vacation of our Lives

2010-10-26T13:43:00.003-10:00

Hi Hiapo and Annette,

We just wanted to send you a note to thank you for helping us plan what was the best vacation of our lives! The service that the both of you provided was top notch and we truly thank you for making our honeymoon so special.

Hiapo, the hotel accommodations were amazing! I have to say, the St. Regis in Kauai is unlike any hotel we've ever stayed at. Thank you so much for helping us change our car rental to a convertible. Cruising around on the beautiful islands of Hawaii with the top down was awesome. And of course we really appreciate the bubbly that was dropped off in our hotel rooms on both Kauai and Maui.

Annette, thank you for providing the detailed information on the road to Hana. We stopped at the banana bread hut on the Keanae Peninsula. It was absolutely delicious! The activities we booked through you were so much fun. We enjoyed the surf lessons and snorkel trip to Molokini especially. We liked surfing so much, we booked them again before we left Maui.

We have been back to work for two weeks now and it's only 50 degrees here in NY. Luckily we took many photographs in Hawaii to remember the awesome time.

Thanks to you both again. We of course will mention your names to our friends who will be going to Hawaii in the upcoming months/years.

Mahalo,
J & A. Mra
New York, NY

Happy in Hawaii

2010-10-26T10:29:00.001-10:00

Hi Hiapo and Annette,

We have been back to work for two weeks now and it's only 50 degrees here in NY. Luckily we took many photographs in Hawaii to remember the awesome time.

Thanks to you both again. We of course will mention your names to our friends who will be going to Hawaii in the upcoming months/years.

Mahalo,
J & A. Mra
New York, NY

Hawaii Experience

2010-10-23T13:53:00.001-10:00

Hello,

We couldn't of had a better experience in Hawaii. Our accommodations and excursions were perfect. Annette and Hiapo made our trips just-- AWESOME! We had such a good time, I suggested two of my co-workers to reach out to McCoy travel. Hiapo is already speaking to one of them.

We had a great time and can't take you and your team enough! THANK YOU!!

J. Kim
New York, NY

Lovely Warwick Fiji

2010-10-20T13:56:00.001-10:00

Bula Mike & Melissa,
David and I had a wonderful time in Fiji and loved the Warwick Resort. It was beautiful and the Fijian people were awesome. In fact the people really made our trip. Thank you Mike for all your hard work and the suggestions you provided as I know I was a challenge. Our experience on Air Pacific was good and they were able to put us in the upper deck which was really nice because we were able to lay down and was really good for Dave as he has a hard time sleeping on airplanes. We would definitely fly AP again.

Again the Fijian people were wonderful, happy, gracious and had a great since of humor. Rosie's service was also very good and the driver that took us to the hotel provided us all this historical information about Fiji and was very interesting. We had a great time on the two island trips. The side trips really gave you the Fijian culture and the entertainment was great especially on the Robinson Crusoe Island. Thanks again and we will recommend your services to our family and friends.

Vinaka and Cheers~
V & D. Willett
Camarillo, CA
P.S. We had a lot of fun with the Aussie's as well and even got an invitation for a visit to Australia.

Fiji Surprise Honeymoon

2010-10-18T13:59:00.003-10:00

Hi Hiapo,

I just wanted to send you an email after our first day here. So far the trip has been beyond amazing, more than I could have expected. I did not tell Tara any of the details of the trip, so the first class airline trip over, the honeymoon bure once we got here, etc. She has been totally amazed so far, this was exactly what she wanted for her honeymoon. I was surprised with the level of service from the staff here. Everyone we meet introduces themselves to us and wants to know how they can make our stay here more pleasurable. This was an unexpected surprise to me.

Thanks again,
D. Murany
Roseville, CA

Beautiful Fiji - Taveuni Palms Vacation

2010-10-18T11:33:00.003-10:00

Hi Faye,

I know you are on vacation but thought I would send a quick note to let you know that we had a wonderful time at Taveuni Palms. Unfortunately, Kelly and Tony were not there but on vacation, however Derek took great care of us. Andrew and I both commented that we felt it was the best vacation we have had. Fell in love with Jimbo and the rest of the staff and absolutely LOVED Taveuni. The only problem was that we did not get to stay enough nights and are planning to go back (as soon as we can) and for more nights. I really didn't know if it would live up to my expectations after reading your e-mail and the comments on Trip Advisor about what a wonderful place it was, but it surpassed all of my expectations. Thank you again for all your hard work in making this work for us as it really was exceptional.

Have a wonderful time in a New Zealand. I will be in touch soon - as soon as we can figure out when we might be able to get over there again (and this time, I will book it far in advance!)

D. Fisher
Yorba Linda, CA

Also as Posted on "TripAdvisor

"Wow! Taveuni Palms not only met, but exceeded all of our expectations. After reading most of the previous posts on Trip Advisor, I will admit my expectations were pretty high, but still had doubts on whether I might be a little disappointed. I can say that we were not disappointed in the least – what a vacation!

After a long flight we arrived and were met by Babbu and Derek (filling in for owners Kelly and Tony while they took a much deserved vacation) and dropped off at Coconut Grove for breakfast while they finished getting the lower villa ready for us. An hour later, we were whisked to the resort, greeted with lei’s, bula drinks and the staff welcoming us with their beautiful Fijian singing. It was overwhelming to say the least.

We were shown to our villa and could not have been happier. The location is spectacular and we immediately felt ourselves relax and melt into the day. Jimbo (Kelly and Tony’s lab) came up to greet us and we knew it was the start of a great trip.

I am the type of person that has to plan everything out and we immediately went down to see Anna to schedule the activities for the week. Anna was so kind and just smiled at us and took notes, letting me know they would get back to us. Teila came to meet with us regarding our dinner selections and our activity choices. Teila is one of a kind – she listened to what we wanted to do and then smiled and gently suggested that we switch some things around as some of the excursions we wanted to do fell on the weekend or holiday and would be much more crowded (crowded for Taveuni that is) than if we went on a different day. She was so right – we were the only people at Bouma Falls when we went, and only saw 4 other tourists during the Lavena Kayak/Coastal Walk.

We went out snorkeling with John (boat owner/captain) and Johnny (staff snorkeling guide). John knows all the best places to go, as previous posts have indicated. The coral and fish colors were absolutely amazing. Additionally, we did the south island tour one day and visited the waterslide – we had so much fun. The local village kids showed up, so we actually got to see them “surf” the waterslide – it was amazing. Unfortunately, we never made it out on the resort sea kayaks, but plan on getting to that on a return trip – yes, we have already booked a return visit and are counting the days.

The meals were delicious and the presentation was beautiful. The staff is so amazing – they are all so friendly and are always smiling. We, too, were invited to Sia’s village for the lovo. It was such a great experience, something we felt everyone should do if presented with the opportunity – it really makes you think about what is important in life. Fijians are the nicest people we have ever met. As we say, we arrived as guests but we left as family.

And finally, we usually book our travel plans ourselves, but this time we used Faye Bartlett at McCoy Travel. It was such a pleasant experience to work with Faye. The flight was pretty full by the time we were booking and she was able to work her magic and get some seats released so we were able to purchase the tickets we wanted. On top of that, she saved me more money than if I would have booked the trip myself.All in all, the best vacation we have had to date and well worth the money.

Call McCoy Custom Travel & Cruise for exclusive offers, discounts, and seasonal specials
1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Lovely Hawaii Vacation

2010-10-18T10:52:00.004-10:00

Aloha Lorena!

Thanks for the follow up email....our trip was fantastic!! The resort, beach, and water was beautiful! We had a fabulous time....thanks so much for putting together such a memorable trip for us! :)

Thanks again!
S. Rempe
St. George, KS

Grand Hyatt Kauai Vacation

2010-10-15T11:11:00.004-10:00

Lorena ,

Thanks again for your great help in booking such a WONDERFUL vacation! The Grand Hyatt in Poipu was very kind to us, providing a partial-ocean view that also overlooks the courtyard. The amenities included were fantastic, including a complimentary bottle of champagne and a day-long cabana rental by the beach free of charge. After visiting the north shore for snorkeling and the east coast for plenty of shopping, we definitely made the right choice by staying in Poipu at the Grand Hyatt. You got us a fantastic deal, and the whole trip went without a hitch. Our only regret, as I'm sure is common, is that we didn't book it for long enough!

All the best, and should we return to the islands, I'll be sure to give you a call!

Best,
Z. Horn
Rockville, MD

Fabulous Fiji Vacation

2010-10-01T04:51:00.003-10:00

Bula Lori,

We will for sure be asking for your expertise when we go to Fiji again as a family. In the meantime any places we should be keeping our eye on? Someone said there is a great family resort on the other side of Likuliku?

Did Tracy mention they now refer to us as the responsible parents after we jumped off the 45 foot waterfall at the end of the Lavena Coastal Walk? I attached a picture of me jumping. We also missed our flight from Nadi to Taveuni and flew in on the cargo plane. It was amazing and we were so glad it happened. Just us and 2 pilots in a tiny plane. Such amazing views. Daily volleyball was also a highlight and we decided to do the resort scuba with Jamie and are hooked! We will be scuba certified when we go back. And of course we miss sitting nightly with the Band Boys drinking Kava. We are both suffering from severe post paradise depression. I told Tracy to let us know if they ever have a job opening as we will sell everything and move to Taveuni in a heartbeat!

J. Patrick
Oregon City, OR

Le Taha'a Fiji Vacation

2010-09-29T05:46:00.002-10:00

The travels arrangements Hiapo made for us were perfect. As for Le Taha'a, the accommodations and the food were amazing. We couldn't get a massage appointment during the last four days we were there so your guests might want to plan those in advance. The local folks were all great and totally accommodating.

Thanks,
P. Chang
San Francisco, CA

Call McCoy Custom Travel & Cruise for exclusive offers, discounts, and seasonal specials
1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Beqa Lagoon Diving Vacation

2010-09-29T05:44:00.007-10:00

Bula! Vinaka! To Lori and McCoy Travel.

We had an exceptionally problem-free vacation, for both the Beqa Resort and the Sydney portions of our trip.

The flights, on both Air Pacific and Pacific Blue (aka Virgin Pacific or whatever name they're going with), were wonderful. They give one much more leg room and friendlier ground and flight crews than standard U.S. carriers.

The food and diving experiences at the Beqa Resort were very good. The diving itself was the highlight of the trip, seeing lots of new fish and corals.

I should note that virtually all of our dive group used the massage services available at the spa at Beqa Lagoon, even some of the men who'd never submitted to a massage before. ALL of the masseuses were EXCELLENT! Some of the best massages that any of us had ever experienced.

I cannot think of any improvement on your end. Lori did a wonderful job of advising and organizing our trip, especially given all the curveballs of variation we threw at her. Her tips were on point and very helpful.

Thank you both.

Mahalo,
R. Newkold
Honolulu, HI

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1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Beqa Lagoon Diving Vacation

2010-09-22T11:17:00.002-10:00

Hi Lori,

I can tell you right away that my experience was exceptional! The travel to and from Beqa Lagoon was without a hitch, and the information you provided regarding the duty-free being open early in the morning upon arrival was correct, in spite of the doubts of some of my co-travelers.

From my perspective, the Fijians at the Beqa Lagoon Resort did an amazing job of making us all feel welcome, comfortable and safe. I thought the diving was very good, the dive crew outstanding, and most of the sites they chose were pretty good, if not excellent. Plus, I'm glad I opted for the shark dive. It was incredible! Next time, though, I'd be sure to turn around during the first dive because sharks were cruising by us, and some of my fellow divers neglected to point it out. Otherwise, I would have seen even more sharks! I can definitely recommend it.

The other thing that really stood out for me was the food. It was like dining in a 5-star restaurant! And your suggestion to always order the dessert was spot on. I was extremely pleased with the food. And it was such a nice touch that the wait staff learned each of our names quickly and always used them when addressing us. Very cool and special!

Of course, the people I went with, Fabio's Fabulous Dive Buddies, made the trip very fun. For a group of 11 people from varying backgrounds I was pleasantly surprised at the chemistry between us all.

The only wrinkle in the trip was that my camera was stolen at the resort. I have my suspicion who it was (another guest), but no confirmation. I felt my belongings were safe there, and never expected something like that to happen, but there are always dishonest people everywhere you go. In spite of what happened, I didn't let it ruin my vacation. And others took enough photos for all of us, so I've got plenty to show my family and friends here in Portland.

Regarding spreading the word, I've been talking up Fiji quite a bit and told several folks that I booked through your agency. When I get a minute, I'll get on TripAdvisor and comment there, too.

I'm sure I'll be in touch because I'd like to visit Hawaii this winter.

J. Gornick
Portland, OR

Peru & Ecuador Travels

2010-09-19T12:06:00.004-10:00

Happy
Clients in Equador/Galapagos Islands

Dear Lori,

We really enjoyed our trip to Peru and Ecuador. It was a great itinerary,
food and lodging were excellent, and the guides were very good.
Thanks for your help.

Cheers,
M. & R. Swalley
Lakewood, WA

Fabulous Tahiti Vacation

2010-09-18T11:40:00.002-10:00

Hi Faye,

I just wanted to thank you for all your help with my 3rd anniversary wedding trip to Bora Bora. The Four Seasons and St. Regis hospitality was beyond my expectations!

The rooms at St. Regis we decorated nicer, more comfortable beds, and substantially larger than the Four Seasons. However, the food, spa, and overall "vibe" of the Four Seasons, my husband and I thought, was better. The spa was world class! We had a 3-hour couple massage that ended with a mineral bath for two!!

Thanks for mentioning our "VIP" status with you, I really appreciate it and look forward to working with you in the future.

Thank you thank you!!
K. Hansen
Rancho Santa Fe, CA

Happy Hawaii Vacation

2010-09-10T11:49:00.002-10:00

Hi Mark,

Thanks so much for everything. Nara and I really enjoyed our honeymoon; it was more than what we imagined. We will definitely keep McCoy Travel in mind for future vacations.

Regards,
R. Mistry
Fort Wayne, IN

Amazing Fabulous South Pacific Cruise & Fiji

2010-09-09T07:05:00.001-10:00

Bula Lori,
We both had a great time on the Fiji trip, thank you so much for the arrangements. The 7 day Blue Lagoon cruise was a delight we were very lucky to have had the B.L. CEO on board during the cruise that may have made things even better. The crew on the ship could not have done more for us, 1 crewman for each 3 passengers. This was truely a Birthday Trip to remember. The stay at the Westin was again great & Rosies Travel Service was outstanding. We had them arrange 2 day snorkling trips from Denarau Harbor that were outstanding. I would have to say that the best thing about the trip was the friendly & and helpful people we met in Fiji, the staff at Rosies, the Hotel staff, the ships crew as well as people on the streets.

Denarau Harbor has a number of very good restaraunts with reasonable prices, the hotels are a bit pricy however. Local transportation is also reasonable. If & when we go back to Fiji we think we would like to go to several of the outer Island resorts spending several days on 2 or 3 snorkling & relaxing.

We will be spending Jan. & Feb.2011 on Oahu. We would like to visit Kauii sometime during the stay & wonder if you have any deals on airfare from HNL & suggestions on were to stay?

Thanks again for all your help.
P. & H. Vogel
Spokane, WA

Call McCoy Custom Travel & Cruise for exclusive offers, discounts, and seasonal specials
1-800-256-4280 — 1-213-784-6143
click here to speak to us right now!
Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Amazing trip to Fiji

2010-09-09T04:13:00.002-10:00

Hi Faye,

We just got back from our amazing trip to Fiji and I just wanted to let you know that we had the most amazing time. We could not have asked for a more perfect honeymoon! Thank you so much for all of your help in making this happen for us. I've already sent your contact information to two friends of ours who want to go to Fiji as well. We're still a little jet lagged but we'll send a few pictures your way :)

Also, the folks at Rosie's were awesome and they made our trip so easy because everything was so well organized that we didn't have to do any of the thinking for ourselves :)

Just a heads up. Mom wants to go an a family cruise to the Mediterranean next year. I've never been on a cruise so I have no idea where to begin and I'm pretty sure that planning the family reunion will fall on me. So I'll be contacting you when the dust settles here :)

Thanks again!
A. & L. Cuasa
San Diego, CA

Planning our Hawaii Vacation

2010-09-08T14:32:00.001-10:00

Thank You Melissa,

We are still in the planning stages, but wanted to let you know that Lorena was Great!

Aloha!
L. Silva
California

Fabulous Four Seasons Wailea Maui Hawaii

2010-09-08T04:32:00.002-10:00

Hi Melissa,

Overall, we had a great time on our trip and it was a pleasure dealing with Hiapo who was very thorough and helpful.
The best part of course was being able to contact him and having him arrange everything from our hotel, flight and car rental and not having to juggle it all myself. We did have a room mix up, but once resolved things went very smoothly. And we really enjoyed the Four Seasons Resort in Wailea.
We didn't plan too much in the way of sightseeing, but the road to Hana was really spectacular, even though it was a long day's worth of driving, the views were breathtaking. We also really enjoyed Makena which was so close to the hotel and also provided incredible views. I loved going canoeing with the hotel's morning outrigger canoe group and getting a chance to go in the ocean and see the incredible sea life. Even though I'm not the best swimmer, they let me use a life jacket and with a pair of goggles I felt very safe and able to explore. I think that might have been one of my favorite parts of the trip. Seeing the live sea turtles and sea life. I had planned to go horseback riding in Makena and was really looking forward to it, but I got injured on my second outing with the canoe group when I got back into the canoe and hurt my rib. So that was a bummer.
I loved using the Four Seasons serenity pool at sunset and the jacuzzi to enjoy the magnificent vistas. And we took a few side trips to Kapalua, Lahaina and the Iao Needle which were fun. For the trip back, I hadn't realized that there was a three and a half hour layover in Honolulu. I do appreciate everything Hiapo did for us and will recommend your agency to our friends.

Mahalo,
S. Gottfried
Rancho Palos Verdes, CA

Incredible Namale Fiji Vacation

2010-09-03T06:42:00.001-10:00

Hello Melissa,
I just wanted to get back to you regarding the recent trip we took which was booked through McCoy Travel. Sorry it has taken me a while but after returning from our trip life has been busy.

My wife and I went to Fiji for our Honeymoon and stayed at Namale Resort and Spa. We began looking at destinations about a year ago during which time we came across your web page. We were having difficulty determining which resort was the right one for us so I contacted your office for some advice. Faye Bartlett returned my call almost immediately and spent a good bit of time talking to me about the different resorts - the pros, cons, and costs of each.
Ultimately, we decided on Namale due to a combination of privacy, available activities, room design, all inclusive nature, friendliness of the staff, and overall feel of the resort. Our talks with Faye were extremely helpful in making our decision, and we were very happy overall with the experience.

I feel that we got an outstanding vacation package by using your company. The three things that jump out in my mind are 1) Free upgrade to an ocean bure 2) credits that we were able to apply to our inter island airfare 3) access to the Rosie's lounge in Nadi. My wife and I could have easily made the arrangements by ourselves, but we would have had to have paid for all these extras. It is clear that your company has made great relationships that it can leverage on behalf of your travelers.

The communication throughout was outstanding. We were getting updates and emails from your staff from the time we called until the week before we left... not to mention your follow up email once we returned! As I mentioned, we started planning this trip more than a year out, and my expectation was once we booked the trip and arrangements were made that would be the end of it. I was very pleasantly surprised with all the follow on correspondence. If nothing else, it gave me confidence that if we did hit a snag during the trip your office would be up to speed on the details of our vacation and ready to help out.

In terms of your service, there is very little I can recommend to improve. It was truly outstanding across the board.

As I mentioned, my wife and I had an amazing time at Namale. The bures and resort were absolutely beautiful, there were enough activities to keep us busy but not too many that we felt exhausted, and the staff was absolutely amazing. We loved the diving and my wife absolutely loved the spa. The picnic lunches were fantastic, but mostly we just enjoyed sitting on our deck staring out at the south pacific. It's really too hard to pick out one single thing.The only complaint we had was with the food and the drinks. The food was ok, but not great, and the wine and mixed drinks left a lot to be desired. Fortunately neither was real high on our priority list, but it is important to note because they simply are not up to the standard of the rest of the resort.Without a doubt we will keep your service in mind for future vacations.

Thanks so much.
M. & M. Bailey
Lorton, VA

Beautiful Tahiti

2010-09-03T04:50:00.001-10:00

Hi Mike,
We had a wonderful time. Everything was beautiful. Very expensive though but we did have a good time.

Thank Mike for your help!
M. Hintergardt
Yorba Linda, CA

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Hawaii Family Vacation

2010-09-02T14:22:00.003-10:00

Hi Sue!

Hawaii is awesome! I loved it, not enough time though, next time it will be much longer. The resorts were beautiful. I really can't tell which was my favorite because they both had qualities that I enjoy, The Hilton Waikoloa was just beautiful. We enjoyed the breakfast buffet and it was so nice that it was included. The vow renewal was very nice Penei was very sweet and the photographer we had we really nice too, we got some really awesome pictures. We went on a helicopter ride with Blue Hawaiian Helicopters, and I was very excited I didn't get sick, I was a little disappointed that the trip we selected didn't take us to see the top of the Volcano, There was just not enough time to explore.

The Hawaiian Hilton, I loved being in Oahu, all the activities going on there. Our room was fine.

The flights were long on the way out, I never dreamed that a 6 hour time difference would cause such a difference in your body clock. But it just made us feel like early risers!! The flight home was delayed until 9:00 pm which was awesome because we went Para sailing right before we left. My cousin asked his girlfriend to marry him while they were up in the air so that was really special and I would have been so disappointed to have missed it. So, I'm sure God made the flight late so I could be there!! :) Cause I've been coaching him forever on getting engaged!!

All in all the trip was awesome and I am going back and staying 2 weeks next time. I'm even thinking of going back with my husband next May for our 25th Anniversary, (if we can swing it). Thanks for everything!

Aloha!!
L. Roy
Springboro, OH

Amazing Tahiti - Bora Bora & Moorea Luxury

2010-09-01T13:32:00.004-10:00

Hi Sue!

The trip was AMAZING!!! We would like to thank you for all the help & coordination. It's exactly what we needed after a pretty intense of wedding events. The Sofitel in Moorea was the best spot on the island because of the bay & number of fishes/corals. We had the last bungalow at the end of the deck which was just perfect with a direct view on Tahiti. The St. Regis was also amazing. The service was perfect and I think we were there during a quiet week.

I will definitely recommend the spot and the great service that you have provided.

Thanks for all your help & Mauruuru :)
M. & N. Bolte

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Dream Honeymoon in Tahiti

2010-08-29T05:01:00.003-10:00

Faye should be nominated the best travel agent in the world!

With patience of a saint when I changed my mind a thousand times on the dates and the location I wanted, to her resourcefulness in finding and securing the very best deals for us, to her quick responsiveness to my thousand emails and phone calls, her sensitivity, humor and kindness to my frantic rush to secure our honeymoon, Faye worked a miracle on the very, very limited budget my fiancé and I had, and had us upgraded to the very best overwater bungalow lagoon with VIP status, in order to make our dream honeymoon in Tahiti come true! If this isn’t a happily ever after ending, I don’t know what is!I'll send a photo of us in our overwater bungalow soon!

Thanks again!
R. & C. Ruggieri
San Diego, CA

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1-800-256-4280 — 1-213-784-6143
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Request your Hawaii Vacation or Honeymoon or email us at vacations@mccoytravel.com

Magical Tahitian Weddingmoon

2010-08-25T14:01:00.001-10:00

Dear Melissa & Faye ,

Our trip was the greatest experience of our lives. I think the single best experience was our wedding at the St. Regis quickly followed by the food, service, and overall accommodations at both the St. Regis in Bora Bora and the Paul Gauguin Cruise. Everyone that we worked with was EXTREMELY sincere and authentic, anticipating and exceeding our every want. It was truly a magical experience.

Thank you.

R. Sharpe
Yakima, WA

Fabulous Maui & the Kea Lani

2010-08-19T15:41:00.002-10:00

Hi Sue!

Sorry it has taken me so long to reply - it's been a busy summer! Our trip was wonderful, thanks so much for all of your help! Thanks also for the lovely food & drink that was in our room at the Fairmont Kea Lani when we arrived.

My favorite part of the trip was the snorkel trip thru Trilogy. The staff was top-notch in every way. Funny thing, once we got back I was looking through my Maui For Dummies book again (where I found your agency) and found info on Trilogy. I didn't see it before the trip. They got a great rating, but there was a caveat about them becoming "too slick"....I didn't find them to be that way at all. Oh - and a warning, the trip back from Lanai is very choppy (they said it's always that way), for me it was very scary but I lived through it, and it didn't change my opinion of the whole day at all.

The hotel was fabulous also! The staff was great, and I loved how they came around w/cold towels, ice water, and pineapple slices during the day. Their cabanas are very reasonably priced. You could choose either $100/day which included free drinks, juice, fruit, etc or $100 for two days not including the extras. We got the cabana for 2 days, worth every penny on days where there isn't a cloud in the sky. As a comparison, the cabanas in Wisconsin Dells resort hotels run $100 - $200 day depending on the season.

Dinner at Nick's Fish Market was superb, and also the most expensive dinner we've ever had! The bill was $400+ for 4 of us. We expected it though, and it makes for a good story. In my opinion though (I'm not a fish eater except for crab & scallops) the best meal I had was the BBQ on Lanai after our snorkel trip. I've never seen my son eat two pieces of chicken and two helping of peas!

Other highlights were Lahaina village and the helicopter ride, though I didn't go on it. Just Joe and the kids. I get air and sea sick (took Dramamine before the snorkel trip and I was fine). They mail you a DVD of it, so I got to see it anyway. A funny - rather weird - story surrounding the helicopter ride. We learned that there is a big push for time share resales there in Maui. The guy at the snorkel shop, who rented us great snorkel sets, tried to give us a huge discount on the ride if we spent 2 hours listening to a time-share salesperson. He was very, very slick about it and we almost bought into it. After that we noticed lots of people in the area trying to sell deeply discounted activities if you spent the time listening to the spiel. That was probably the only dark spot of the trip.

I hope this email isn't too long for you - I figured the more I told you the more you could tell future customers :-) All in all, it was a fabulous trip and my husband is already talking about us going back someday.

Thanks again for all your help - I'll be sure to use you again in the future if we do go back there, or any other place your agency can help with!
C. Strupek
Bloomington, IL

Lovely Alaska Cruse with Holland America

2010-08-19T05:48:00.004-10:00

Hi Melissa,
Thank you for your e-mail and request for our comments regarding our recent trip to Alaska. First of all, I want to give a big "thank you" to Lauren on your staff who was so helpful in answering all our concerns (this was our first cruise) and making sure that everything went smoothly for us and for Winston and Kathy. Lauren was wonderful. Writing for Arthur and myself, we would certainly ask McCoy Travel for any future world travel we plan in the future. I have been forwarding your many e-mails to a friend who wants to go someplace on tour.Here are a few comments regarding our trip. I hope that they are helpful.

1. Airline travel went very smoothly going and the delay on our return to San Francisco couldn't be helped because of the low visibility at the airport. We arrived at the airport around 9:00 a.m. and had to wait until our 3:45 p.m. flight to San Fancisco. Since we had all our luggage with us, we had no choice but to sit around the terminal for 6 hours. One thing we did not like at the airport. We were given luggage tags the evening before we left the ship to attach to our check-in luggage. The luggage tags were not numbered and when we went to claim our luggage at the airport, there was no security person checking that the rightful owner picked up their luggage. We felt this was poor security. We had to go directly from the bus to claim our luggage at the airport and could not tour Vancouver at all.

2. Holland America's tour guide, Peter Gaspar, did a outstanding job the 9 days he led our tour and handling any minor emergencies that came up.

3. The hotels during the land portion in Alaska and the Yukon were mostly adequate; however, the room at two of the properties were small and no air condioning so they were not very comfortable because it was very warm during our stay.

4. The prepaid dinners on board the Volendam were excellent and the service was also outstanding. We thought the Ledo deck's breakfast was always very good.

5. The tours included in our package was very good and the time-schedule our land portion had was well organized. We had some delays in Anchorage that couldn't be helped. Holland America does an excellent job of handing out informational literature at each stop. This was one of the most organized portion of our land tour.

6. I thank Lauren for suggesting that we do the land tour first and complete our trip on board the cruise. The land portion of the trip was hard on someone who likes to sleep in, and this allowed them to sleep late on the ship if they wanted. For us, the four days on board was just long enough. I don't think I would like being on a ship for a longer length of time.

7. Our next trip will probably be in a year or two and we would like to go to Australia and New Zealand next. Is there a land tour and cruise package that can be arranged?

I tried to make fair comments regarding our tour. I wouldn't hesitate to recommend this trip to our friends and we learned a lot about how to travel. One suggestion I would make. They sell pants that can be worn long or unzipped to make them into shorts. This would definitely be recommended for Alaska. Some parts were very warm and others were cold where a jacket was needed. We were lucky with the mosquitoes. They didn't bother us except in Fairbanks and Beaver Creek but sun screen and repellent are a must.

Regards,
A. Fujikawa
Selma, CA

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Beautiful Diving in Grand Cayman

2010-08-18T05:32:00.001-10:00

Hi Melissa,
Our recent trip was great. Grand Cayman was a wonderful place to take a family vacation. The water was warm and the diving was beautiful. The first place I've been where I could dive without a wetsuit (I get cold in the bathtub). We ended up chartering a boat through Divers Down because the first dive operation we used (Red Sail) that was through the Westin just had too many people on it and had limited options for dive sites. I became spoiled after diving in Fiji and Tahiti with the small boats. Divers Down had good reviews online and their crew was really nice and was good about recommending dive sites. My stepdaughters also got their Advanced Open Water Diver Certification through them. The Westin was a very nice to place to stay and had a nice pool and beautiful beach. Please let Lori know it was a great vacation and we really appreciate her good job. We look forward to having you help us with our next travel plans.

Thank you,
L. Kiker
Camarillo, CA

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Fiji Travel Planning

2010-08-11T05:36:00.002-10:00

Bula,

I recently had the opportunity to work with Faye wherein she assisted in booking a trip to Fiji for me and my husband. Faye was fantastic and definitely put the effort in to make my dream vacation happen. She answered every e-mail and phone call promptly and always answered all of my questions. I usually do all of our vacation planning/booking myself, but after my experience with Faye, I will not hesitate to contact her before booking our next vacation as she exceeded all of my expectations! Faye is a delight and definitely an asset to your business, as I am sure you already know.

D. Fischer
Yorba Linda, CA

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Fabulou Hawaii Vacation

2010-08-09T06:19:00.000-10:00

Aloha Sue,

Our vacation was wonderful!!! Thank you for all the work you put into making this such a memorable experience. Thanks also for the welcoming snack basket. I couldn't stay away from the chocolate macadamia nuts!! The Fairmont was spectacular, our room was excellent and so was our view. We enjoyed the breakfast, it really kept us going all day. We toured pretty much of the island ( in our sweet red mustang convertible) Ron is still dreaming about that, and we feel that the Fairmont in Wailea was a perfect pick for us.Absolutely beautiful!!! We really enjoyed the tours, we were upgraded on the helicopter ride and viewed the whole island from the front seats with the pilot-- spectacular!! The snorkel cruise was a lot of fun and very exciting seeing all the sea turtles, fish, coral, and even an octopus.

The luau was enjoyable and the ride to lahaina was unbelievable, it had just rained, and we saw so many rainbows!!! It was so beautiful pictures couldn't capture it. Can't say enough about how much we enjoyed Maui. Oahu was nice, and glad we were able to see it, but didn't compare to Maui. Pearl Harbor was touching and definitely something to experience. We enjoyed watching all the surfers on Wakiki beach. The Royal Hawaiian was nice, ( pool is awfully small), but once again probably not fair to compare after staying at the Fairmont.
I really can't thank you enough, you were very pleasant to work with, and I feel you truly put together the best possible vacation package for us!!! Would definitely contact you for any future vacation plans!!

Thanks again,
R & M Cunningham
Ballwin, MO

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Tahiti Wedding Ceremony Vacation

2010-08-07T06:51:00.002-10:00

Hello Faye,

First, we had the best trip of our lives! Our Tahiti Wedding Ceremony was outstanding-we loved it so much!!!

The highlights of the trip were:
-the airline was great. They served 2 meals plus snacks and drinks and all of the headphones, pillows and blankets came without charge.
-The Sofitel resort is AMAZING! We visited other locations during our adventures and nothing looked nearly as amazing! Our overwater bungalow was like something out of a dream. The staff was great and friendly (though there was more of a language barrier than we had anticipated...it made it fun).
-Our wedding ceremony. It was intimate, beautiful and more than we could've imagined
-The motu picnic was our favorite excursion during our stay (and we booked several others while on the island). The company you booked us with were really cool people. They made us feel like we were hanging out with family.

All in all, we loved our vacation. We have recommended the islands as well as the travel agency to many of our family and friends already. We really would like to thank you for all of you help. We've attached a couple of pictures from our ceremony in case you're curious.

Thank you again for all of your help!!!

K & H Jones
Long Beach, CA

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Wonderful Fiji

2010-08-03T06:30:00.002-10:00

Hi Mike,
Just wanted to let you know we had a wonderful trip, Fiji is amazing.

Thanks a lot!!
M. Carrick
Fresno, CA

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Wonderful Fiji

2010-08-03T06:30:00.001-10:00

Hi Mike,
Just wanted to let you know we had a wonderful trip, Fiji is amazing.

Thanks a lot!!
M. Carrick
Fresno, CA

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Muchas Gracias - Lovely Hawaii Vacation from Spain

2010-08-02T15:11:00.001-10:00

Aloha Lorena,

Thank you very much for answering our mail. We are happy to use your service again and to refer our friends and family wishing to travel to USA. Hawaii has been an incredible experience and difficult to repeat for us who come from so far away! but who knows, it's free to dream, right?

We thank God for such a wonderful honeymoon, everything has gone well and the weather and health has accompanied us every day.

Thanks again for everything and we hope to use your services again.

Sincerely,
R. Cazorla & J. Gómez
Barcelona, Spain

+++

Aloha Lorena:
Muchas gracias por responder nuestro mail. Estaremos encantados de volver a utilizar sus servicios y de referenciarles para cualquiera de nuestros amigos y familia que deseen viajar a USA. Hawaii ha sido una experiencia increible y difícilmente repetible para nosotros que venimos de tan lejos! pero quién sabe, soñar es gratis, verdad?

Damos gracias a Dios por hablerla podido realizar en nuestra honeymoon, que todo haya salido bien y el tiempo y la salud nos haya acompañado cada día.

Nuevamente gracias por todo y esperamos volver a utilizar sus servicios.
Atentamente,
R. Cazorla & J. Gómez

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